Sales & Admin Assistant - Stoke-on-Trent, United Kingdom - Valentine Clays Ltd

Valentine Clays Ltd

Verified Company

Stoke-on-Trent, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Purpose:

To support the current growth plans of Valentine Clays by helping to deliver:

An increase in sales through providing a great customer experience for all customers
Admin support where relevant including export sales, general sales and accounts
To be the first point of call for all customers in person and over the phone

Accountabilities:

Supporting the Valentine Clays team members and relevant departments
All customers in terms of sales online, onsite & over the phone

Key Responsibilities:

Sales Focus

Manage incoming customer sales (online/by phone/walkins) and payments
Ensure all customer enquiries are replied to working with relevant departments where necessary
Processing sales orders
Product knowledge ability (developed over time) is essential to assist with customer enquiries
Developing good customer relationships

Admin Focus

Admin support for office staff e.g. invoice processing and organisation
Undertake a variety of daily office duties and general administration tasks
Assist the Senior Sales Coordinator with their role

General Focus

Oversee and communicate with all site visitors and customers
Organising all incoming and outgoing post
Maintain meeting areas and front of house
Liaise with all departments including management (finance, warehouse, marketing & production teams)

Reporting Structure
-
Reports to: Senior Sales Coordinator
-
Reports From: No direct reports

Key Interfaces:

Managers & Supervisors
Company Directors
Close working relationships with all the team members

Background and experience:

Availability:
As soon as possible

Full time: 35.5 hours (Mon to Thurs 9am - 5pm & 9am - 3pm Fri) with a 30-minute lunch break each day

Holidays: 33 days including statutory

Location:
Valentine Way, Stoke-on-Trent, ST4 2FJ

Job Types:
Full-time, Permanent

Salary:
£19,631.04-£21,000.00 per year

Benefits: