Match Day Support Executive - Manchester, United Kingdom - Kin + Carta Europe

Kin + Carta Europe

Verified Company

Manchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Want to help build a world that works better for everyone? Kin + Carta is a global digital transformation consultancy that makes a difference to the billions who now work, play, shop, communicate and share online.

Join 1,600 curious and diverse minds in connecting people, data and technology to produce amazing experiences for some of the world's most influential companies.

Become a maker, builder or creator as we explore the possibilities of sustainable digital technology, helping clients to rapidly innovate, modernise their systems, enable their teams, and optimise for continued growth.

We focus on tech but we're a proudly inclusive business with trust and human connection at its heart.

People, the planet, and profit matter equally to us which is why we're a certified B Corporation in the United States and Europe.

With additional offices in South America, there is a place for you here wherever you're based.

The role in a nutshell:

We have a fantastic new opportunity to join our Service Delivery team as a Match Day Support Executive.

This is a brilliant opportunity for a junior developer with an employer making the world work better for everyone through our commitment to philanthropy, the environment, diversity and inclusion.

Due to the nature of this role the working hours are generally
evenings and weekends and would suit someone who would be available to work during those times as opposed to the usual You would need to be available for 25 hours minimum per week, but this varies depending on the sporting schedule.

What you can expect:

There is a certain set of skills we're looking for in this 1st line support role. We've outlined a few of the things that should match your own passions and knowledge below.

But even if it only ticks a few of your boxes then we still want to hear from you and people who can make the role their own.

The type of person we'd love to meet:

Replicate, investigate and diagnose bugs
Liaise with the rest of the Support team to see issues through to resolution
Maintain and update content on client sites using Episerver
Manage workload across multiple clients and projects
Excellent verbal and written communication skills
Exemplary customer service skills
Strong ability to take ownership and use initiative
Good attention to detail and problem solving skills
The ability to manage multiple work streams and work in a fast paced environment

Experience in any of the following technologies would be nice to have but are not essential.