Housing Services Officer - Cambridgeshire, United Kingdom - Eden Brown

Eden Brown

Verified Company

Cambridgeshire, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Local authority in the search for a
Housing Services Officer. This is a
Contract role based in
Cambridgeshire, initially for 6 weeks.

Here are the details of the position:
***
Job title:Housing Services Officer

Location:
Cambridgeshire

Type:
Contract

***- Start Date
: ASAP:

Working Hours
:37 hours per week:
Work Arrangement
: Flexible (Home/
Cambourne/ Patch-based):
Contract Duration
:6 weeks initially, with a strong possibility of extension

***
Key Skills:

Knowledge of computerised housing management systems, Orchard, Enterprise
knowledge of Excel, Word.
Knowledge of Housing Law and Policy.
At least two years recent experience working with a Housing Association or Local Authority.

***
Responsibilities:

Management of Council rented homes within a patch area in South Cambridgeshire.
To provide the effective management of the Council's housing for its tenant customers.
To ensure that the patches are effectively managed and that customers are at the centre of our service.
Provide effective estates management, tackle rent arrears including delivery of lowlevel debt advice, posting to internal support or external agencies where appropriate.
Ensuring that tenancies are sustained and that tenancy agreements are complied with.
To ensure compliance with policy, practice, and procedures.
To manage the voids and lettings process on the patch effectively and to adhere to KPIs in respect of turnaround times.
To be responsible for tenancy and estate management of a patch of properties.
To carry out joint inspections of properties prior to mutual exchange and transferring/moving tenants.
To work with tenants to hand back properties in a good and lettable condition.
Work with the Rents Team to ensure effective management of rent arrears recovery.
To carry out regular estate inspections both informal (whilst out on patch on a daytoday basis) and formally (with our tenant inspectors) to identify areas of grounds maintenance.

Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown is acting as an Employment Business in relation to this vacancy.