Operation Lead - Brighton, United Kingdom - Pensions Regulator

Pensions Regulator

Verified Company

Brighton, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Details:

Reference number:

Salary:

- £40,178
Job grade:

Other
R&O
Specialist
Contract type:
Fixed Term
Secondment
Length of employment:
12 months
Business area:
TPR
Frontline Regulation
Type of role:
Operational Delivery
Working pattern:
Flexible working
Number of jobs available:
1Contents

Location

About the job

Benefits:

Things you need to know

Location

Brighton, South East England, BN1 4DWAbout the job

Job summary:

About us
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings.

With a career at TPR, you'll be joining an organisation that will impact on millions of lives for decades to come.

Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe.

We're committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.

It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), and Women's Network, which offer spaces to connect.

Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry.

We are at the start of that journey. Join us to find out what part you can play.

We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.

Job description:

Role
This is a fantastic opportunity for an experienced people manager. We are passionate about developing our people and helping them achieve their full potential.

Our Frontline Support Team provide administrative support across several different teams.

As a team leader you will be passionate about people management and have the ability to maintain positive and productive working relationships in a reactive environment.

You will be responsible for leading a team that provides comprehensive administrative support across our Frontline Regulation Directorate (FLR).

To achieve this, you will deliver efficient and effective processes and monitor business assurance, including compliance with internal controls and data quality to support TPR's statutory objectives.

Responsibilities

Lead a motivated, diverse, strong, and high functioning team, working with multiple stakeholders. Providing direction, coaching and development of our frontline support staff.
Operational accountability and responsibility for leading the Frontline support team to deliver key regulatory, operational and support services across the directorate including providing support to all levels of management within the Frontline Regulation Directorate (FLR).
Drive and assist in supporting FLR in managing a range of operational activities including, development of annual operational plan, monitoring business assurance including case costs, compliance with processes, internal controls, data quality, recruitment, budget as well as operation of the whole frontline support team.
Be a point of escalation for decisions on complex issues across FLR and wider TPR, drawing on broader understanding of regulation, policies and procedures, previous practical experience whilst considering wider change factors.
Contribute to the successful delivery of the directorate strategy and corporate priorities through effective and collective working with directorates of TPR, ensuring resource is deployed to best support our corporate objectives.
Translate and deliver business requirements into new processes and embed into the team
Accountable for the service delivery and adhering to our quality assurance framework using relevant and appropriate reporting tools.
Represent Frontline Support in internal decisionmaking boards as required.
Lead and be an advocate for change initiatives and knowledge management.

Person specification:

Essential and Desirable Criteria

Essential:

Extensive experience in line management of others and/or in the allocation of work, setting objectives and working towards the key deliverables and maintaining the performance of a team.
Experience of forecasting, strategic planning, MI reporting, and resourcing a team in a reactive environment.
Ability to influence individuals, teams, and stakeholders to drive performance

Desirable:

Ability to tailor communication to differing personalities and communication styles.
Able to lead and empower others to deliver to a consistently high standard and adapt to change.

Person Specification