2nd Line Support Engineer - Reading, United Kingdom - Avanti

Avanti
Avanti
Verified Company
Reading, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Avanti Recruitment are working with a Managed Service Provider located in the Reading area who are looking for a 2nd Line Support Engineer to join their team.


Being a MSP, no day is the same and you will get to work with lots of different types of technology as well as meeting and working with lots of different people.


A typical day will be working through a ticket system resolving issues in priority order, this can be anything from building Intune to a basic 365 problem.

On occasion there may be an issue with a clients data centre so you will be required to visit theclient and fix the issue, however, this is usually only 2 times a week.


To be successful you will:

  • Have a driving licence and car
  • Have a customer service background
  • 23 years experience within IT Support
  • Office365 knowledge
  • Intune/SCCM

It is even better if you:

  • Have experience with Citrix, VMware and Hyper-V
  • Building of Virtual Machine Server and Desktop resources
This is an excellent opportunity for someone who wants to keep learning and moving forward.

In return, they offer benefits such as:

  • Discretionary bonus
  • Onsite parking
  • Private health care
  • Travel expenses for business related travel
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