Claims Handler - City of London, United Kingdom - Equifind Group
Description
Equifindare supporting a Global Insurance Underwriter based in the City, by Bank Station who are hiring a Claims Operations Technician. You will report into the Head of Claims and join the UK claims team. The role is full time and of a 3and 2 hybrid nature.
The Role
- The Claims Operations Technician will work in the UK claims team.
- Timely and accurate processing of UK claims transactions to include:
- Review of incoming reserve and payment movements.
- Correction/resolution of issues where transaction movements cannot be matched.
- Liaising with Claims and Finance teams as necessary to solve problems.
- Processing the claim movement entries on the internal system ensuring accuracy and consistency.
- Claimant sanctions checking.
- Acting as key contact/'goto' person for other teams (Claims Adjusters and Finance), attending regular quality review meetings and resolving/escalating questions and issues on claims processing raised by other teams.
- Review and progression of nonmoving claims.
- Production of management reports providing key operational statistics.
- Coaching/sharing knowledge with other team members as required.
- Adhoc tasks relating to operational processes.
Requirements:
- Experience in the London Insurance market
- Attention to detail
- Organised and a problem solver
- Positive and proactive nature
- Ability to deal with senior stakeholders
What's on offer
- £35-£45k base salary
- Discretionary bonus, Strong pension matched
- 25 days annual leave
- Private healthcare and life assurance
- Hybrid working
- Other benefits
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