Financial Support Consultant - Exeter, United Kingdom - Embrace Financial Services
Description
Job Profile:
Who are we and what we do.
We are part of Embrace Financial Services, which has existed in Exeter since 1989 in various different guises.
Mortgage Progression provides specialist management of mortgage and life assurance products for our Advisors.
The benefit to the sales force is that customers' mortgages are proactively progressed through to completion by specialist sales support staff thereby enabling the advisors to move on to the next sale with confidence.
Role Profile
Relationships:
Working on a team of support consultants, you will be required to build good relationships with customers, Financial Advisors, your team members, our panel of lenders, Aviva and Conveyancing Firms.
Internal staff relationships will include estate agency staff and other internal Departments across all LSL EAD Brands.Behaviours:
Striving to achieve, productive, team player, customer focused, dependable, flexible, and reliable.
Competencies:
Able to demonstrate organisation and time management skills, Proven excellent customer service skills, knowledge and/or understanding of Financial Services/Estate Agency, Excellent Telephone Manner.
Targets:
Deliver quality service to all customers whilst managing a pipeline of circa 300 customers.
Benefits and General Information
- Salary: £20,319
- Dress code smart casual with dress down Fridays
- Holiday entitlement is 20 days not to include bank holidays (increases by 1 day for each full calendar year of service up to a maximum of 25)
- Pension Scheme
- Company subsidised medical plan
We do not discriminate on your background or needs, if you require any adjustments to make the recruitment process easier please let us know.
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