Customer Support Specialist - Bath, United Kingdom - Meraki

Meraki

Verified Company

Bath, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Customer Support Specialist

Permanent, Full-Time

Bath - Hybrid

£25,000
Meraki Talent are shortlisting for an excellent Customer Support Specialist for one of our leading Financial Services Clients.

This is a full-time (35 hours), permanent opportunity located in Bath, England and offers an annual salary of £25,000 alongside a hybrid working model.

As a Customer Support Specialist you will be responsible for providing excellent customer service within the financial services sector. You will be assisting people in managing and growing their savings and investments responsibly.

As a Customer Service Consultant, you will be a part of the inbound contact centre team, responsible for delivering top-tier customer service to both advisers and customers.

The position plays a crucial role in ensuring a positive experience for all clients and customers.

To be considered for this role you must have:

Previous experience in customer service and administrative roles is desirable.
High standards of productivity and service quality are emphasized.
Strong organizational skills are crucial to managing customer accounts, transactions, and inquiries effectively.
Ability to connect with and build rapport with customers and colleagues where appropriate, which is essential for delivering excellent customer service.

This role requires a strong commitment to providing excellent service while contributing to the company's mission of responsible financial management and sustainability.

It's a valuable opportunity for individuals with a background in customer service and call centre operations.