Order Management Administrator - Kettering, United Kingdom - Vanilla Recruitment (UK) Ltd
Description
We're excited to present an exciting new opportunity for a skilled Order Management Administrator to join the friendly team at a well-reputed manufacturer in Kettering.
As Order Management Administrator you will have the following duties and responsibilities:
- Reviewing and managing all non-standard orders that require stock that is not yet built or on-site
- Processing orders to achieve the maximum invoice value and service rate
- Working with the Warehouse Manager to communicate the present and upcoming order requirements through production and the warehouse
- Notifying the Supply Team of any present and upcoming orders that are unusually large, need a build or exceed available stock levels
- Producing reports required by the Sales Team to enable them to communicate effectively with customers
- Playing an active role in commercial calls and communication with major customers
- Helping to reduce customer complaints connected to servicerelated issues
We're looking for an Order Management Administrator with the following skills and experience:
- Extensive experience within a similar sales administration or B2B customer service administration role, involving order processing
- Knowledge of SAP is essential
- Experience within a technical / manufacturing / wholesale environment would be beneficial
- Demonstrates a passion for providing outstanding customer service
- Strong IT skills, proficient in the use of MS Office
- Highly organised and used to working accurately in a fastpaced environment
- Excellent communication skills, both verbally and in writing
- Works with a positive, problemsolving and "cando" approach
- Enjoys working autonomously and as part of a collaborative team
Hours of work:
- Monday to Friday, 8:00am 5:30pm with 1 hour lunch break
- Early finish one Friday each month at 2.30pm
- Officebased
Salary and benefits:
- £27,000 - £30,000
- Free parking
- 23 days' annual leave (+ bank holidays)
Job Types:
Full-time, Permanent
Salary:
£27,000.00-£30,000.00 per year
Schedule:
- Monday to Friday
Work Location:
One location
Reference ID: 6102
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