Policy & Support Officer - Sheffield - Andy File Associates Ltd

    Andy File Associates Ltd
    Andy File Associates Ltd Sheffield

    14 hours ago

    Description

    Policy & Support Officer


    Team: Business Operations
    Reporting to: Head of Business Operations

    Location: Sheffield, S1
    Contract Type: Temporary

    Hours: 37 hours a week, flexible working
    Pay Rate: £18.62 per hour

    Role Purpose


    This role provides proactive, professional, and confidential support to Executive and Senior Directors, enabling them to operate efficiently and effectively. The postholder plays a central role in ensuring smooth day-to-day operations, supporting strategy delivery, and maintaining high standards of service across the organisation.

    Principal Accountabilities

    • Acting as first point of contact for internal and external stakeholders
    • Managing complex diaries, appointments, meetings and travel arrangements
    • Proactively managing inboxes and prioritising urgent matters
    • Drafting professional correspondence aligned to organisational priorities
    • Delivering high-quality operational and business support to Executive Team and Directors
    • Commissioning and supporting production of briefings, reports, and presentations
    • Undertaking research and preparing performance analysis reports
    • Managing and coordinating specific projects through to completion
    • Servicing meetings including agenda setting, minute taking and action tracking
    • Leading organisation of directorate-wide events within budget
    • Coordinating briefing and speech requests
    • Undertaking additional duties as required

    Knowledge, Skills & Experience


    Essential

    • Proficient in Microsoft Office and internet-based research
    • Strong collaborative working experience
    • Excellent interpersonal skills, confident engaging at all levels
    • Exceptional written and verbal communication skills
    • Strategic thinking ability with proactive problem-solving skills
    • Strong analytical skills with ability to interpret large volumes of information
    • Ability to deliver high-quality work to tight deadlines
    • Professionalism in fast-paced, high-pressure environments

    Desirable

    • Degree-level education or equivalent experience
    • Knowledge of Local Government practice and governance
    • Experience drafting presentations and briefings

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