Head of Business Intelligence - London, United Kingdom - South London and Maudsley NHS Foundation Trust

Tom O´Connor

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Tom O´Connor

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Description

The post holder will lead and direct the Business Analytics service within the Digital Services department creating value by providing access to relevant information through approved data sets, reports and dashboards that will promote and respond to the clinical service quality improvement, performance and contract management agendas of the organisation.

Ensure that the data within the data warehouse and reporting solution is updated to an acceptable frequency to provide confidence that it can be utilised by clinicians and managers in decision making.


Introduce plans, programmes, polices and standards to ensure the timely delivery of the Data Transformation Strategy, enabling the organisation to evolve towards a data-driven and learning organisation.


Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible.

Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service.

Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved.


Flexible working:


As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage.

In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.


About the team:

The informatics team is split into two areas, data delivery and requirements & engagement. These teams work together to deliver against our service model to the organisation.


We work in an environment of collaboration, and whilst we endeavour to deliver information in a right the first-time environment, we have also created the space for teams and individuals to test out new technologies or interest projects within ring-fenced time - often in collaboration with external consultancies who support and encourage learning within the team.


About the location:

The Digital Services Informatics team is based at Jeanette Wallace House, in between Bromley and Croydon (CR0 1FE).

Our Trust headquarters is located at Denmark Hill less than 5 minutes from the train station (zone 2).

We also provide services and operate across other locations, such as London boroughs of Croydon, Lambeth, Lewisham and Southwark; and substance misuse services for residents of Bexley, Lambeth, Greenwich and Wandsworth.

Strategy and Leadership


Lead the Business Analytics service, within Digital Services, to ensure that products (data sets, reports, dashboards and analytical cubes) are delivered, create value, and securely accessible.

Oversee the management and recruitment of technical staff within the delivery teams. Ensure supervision and appraisal are aligned to the emerging needs of both Data Analytics and Digital Services strategies. Direct, control and motivate staff to deliver an effective and efficient service.

Lead on development and execution of Data Transformation Strategy, introducing delivery programmes to ensure major milestones are achieved.

Define the BI Technical roadmap ensuring the delivery of business value through the exploitation of modern and emerging technologies.


Ensure the delivered analytics and products meets the need of the clinical services, quality improvement, performance and contract management agendas of the organisation.

Ensure the production of metadata allowing consumers of the Business Analytics service to understand what products and data sets are available,

Create metrics and monitor the Business Analytics service, sharing performance and improvement ideas with senior management.

Lead on the assurance of data processing and content management by the implementation of the COBIT5 governance methodology.

Commission routine external audits to test end-to-end data processing and further improve through continual service improvements, results of which will be routinely shared with the Trust Audit Committee.


Work through collaboration with senior stakeholders, such as Executive Leadership Team, Chief Information Officer, Chief Clinical Information Officer, Performance and Contracts Lead, Quality Improvement Lead, Operation Directorate Leads, South London Partnership, Kings Health Partners, Social Services, Clinical Commissioning Groups and other partners of the Trust.


Provide expert advice and guidance to managers, health professionals and other relevant members of staff on informatics related issues, and the relationship to their programmes of work.

Lead on in the introduction of 'BI Centre of Excellence' forums for both clinical and corporate users of the Data Visualis

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