Service Desk Advisor - Stoke-on-Trent

Only for registered members Stoke-on-Trent, United Kingdom

1 week ago

Default job background

Job summary

The Role
Answer all incoming calls and email promptly, confidently and professionally in accordance to call handling and quality targets.
To action reactive requests from our client base and log all requests on our in-house computer system.

To be proactive in ensuring that all requests are completed within a reasonable time frame and that the correct process flow has been adhered to.

To be proactive in chasing job closures for client sites and to close down reactive requests that have been completed by our internal resources and sub-contractors.

Qualifications

A minimum of one year experience working in a help desk environment is desirable. Working experience in a customer focused setting is essential.
Lorem ipsum dolor sit amet
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.

Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.

Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Get full access

Access all high-level positions and get the job of your dreams.



Similar jobs

  • Work in company

    Service Desk Advisor

    Only for registered members

    We are a global organization that now spans 120 locations across 20 countries. Our expansion has been rapid, but what matters most is the common belief that drives all our people to be a different type of real estate organization. · ...

    Stoke-On-Trent, England

    3 weeks ago

  • Work in company

    Service Desk Advisor

    Only for registered members

    We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. · Your gender, religion and race are all highly respected, but are less important to us than your ability to step up and change t ...

    Stoke-On-Trent, England

    1 month ago

  • Work in company

    Service Desk Advisor

    Only for registered members

    Provide administrative support to the Field Based team of Mobile Facility Managers and answer all incoming calls and email promptly, · confidently and professionally in accordance to call handling and quality targets. · ...

    Stoke-on-Trent, United Kingdom

    2 weeks ago

  • Work in company

    Service Desk Advisor

    Only for registered members

    We are a global commercial real estate advisory firm with a simple aim for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact. · A minimum of one year experience working in a help desk env ...

    Stoke-On-Trent, England

    1 month ago

  • Work in company

    Service Desk Advisor

    Only for registered members

    We provide you with a place where you can do just that, with like-minded people. Collaboration is embedded in the way we work - our people have the autonomy to collaborate on client relationships, engage teams across the business, · lead operations, · work collectively on project ...

    Stoke-on-Trent

    1 month ago

  • Work in company

    Service Desk Advisor

    Only for registered members

    We believe that real estate should play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact. · ...

    Stoke-on-Trent

    3 weeks ago

  • Work in company

    Service Desk Advisor

    Only for registered members

    We are a global commercial real estate advisory firm with a simple aim for real estate to play a leading role in creating vibrant buildings, cities and places that deliver long-lasting social value and economic impact. · ...

    Stoke-on-Trent

    1 month ago

  • Work in company

    Service Desk Advisor

    Only for registered members

    +Job summary · We believe that our industry is changing, and we want our business to be a melting pot of curious minds, passionate hearts and strategic intelligence. · +ResponsibilitiesAnswer all incoming calls and email promptly · ...

    Stoke-on-Trent

    3 weeks ago

  • Work in company

    Service Desk Advisor

    Only for registered members

    The Role Answer all incoming calls and email promptly, confidently and professionally in accordance to call handling and quality targets. · ...

    Stoke-on-Trent

    2 weeks ago

  • Work in company

    Consumer Service Advisor

    Only for registered members

    Citizen's Advice is a leading advocate for change offering free confidential and impartial advice to people across England and Wales. For 85 years Citizens Advice has been helping shape a society that's fairer for everyone by working on issues that affect the whole of society. · ...

    Stoke-on-Trent ST QA

    3 weeks ago

  • Work in company

    Sales Advisor

    Only for registered members

    We are busy and you will need to be comfortable with working in a fast-paced environment where you are accountable for your own performance and the quality of your work. · ...

    Newcastle-under-Lyme TEMPORARY

    4 weeks ago

  • Work in company

    Business Development Executive

    Only for registered members

    We're an ambitious global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility connectivity and technology solutions. · Outbound calling to Group Customers via phone email and other communication channels to introduce Radius ...

    Crewe Full time

    2 weeks ago

  • Work in company

    Business Development Executive

    Only for registered members

    We're an ambitious global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility connectivity and technology solutions. · We support our customers with a range of products and services to meet their needs. · Since 1990 our ambi ...

    Crewe Full time

    1 month ago

  • Work in company

    Business Development Executive

    Only for registered members

    We are seeking dynamic and results driven Senior Sales Advisor to join our growing team. · The ideal candidate will be responsible for prospecting to existing business Radius customers and acquiring new business to the group, · with a view to cross selling our Telematics offers i ...

    Crewe CW HA

    1 month ago

  • Work in company

    SC Cleared Service Desk Analyst/1st Line Support

    Only for registered members

    An exciting opportunity has arisen for a SC Cleared 1st Line Support/Service Desk Analyst to join a fast growing company based in Wolverhampton. · As a Service Desk Analyst you will answer telephone calls from the customer within service level and correctly validate record and al ...

    Wolverhampton, United Kingdom

    1 week ago

  • Work in company

    Service Advisor

    Only for registered members

    The Holdcroft Motor Group are looking for proactive and customer focused professionals whose previous experience working within a busy customer facing environment will enhance our service desk at our Hyundai dealership in Stockport. · ...

    Stockport

    1 month ago

  • Work in company

    Senior Technical Advisor

    Only for registered members

    We are seeking a Senior Technical Advisor to join our FSi division. The role holder will be responsible for ensuring technical excellence and managing the technical service desk. · ...

    Swadlincote

    6 days ago

  • Work in company

    Customer Experience Manager

    Only for registered members

    We are seeking an experienced Customer Experience Manager/Senior Service Advisor to lead our service front line and deliver outstanding customer journeys. · ...

    Stockport

    1 week ago

  • Work in company

    HR Consultant – Part-Time

    Only for registered members

    We are looking for an experienced HR Consultant to join our growing team on a part-time basis. · Provide practical commercial HR support to a diverse client base. · ...

    Holmes Chapel £32,000 - £42,000 (GBP) Part time

    1 month ago

  • Work in company

    Trainee Consultant

    Only for registered members

    We're now looking for a Consultant who thrives in a fast-moving, performance-led environment and wants to grow their career with autonomy and purpose. · We don't do transactional recruitment. We partner with clients, advise with insight, and build long-term relationships that del ...

    Altrincham

    1 month ago