Warranty Administrator - Reading, United Kingdom - Perfect Placement Automotive Recruitment

Tom O´Connor

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Description

Warranty Administrator
- £30,000 Basic Salary + Bonus

  • Part time or Full Time hours available
  • Franchised Car Dealership


Our client, a Franchised Main Car Dealer is currently looking to hire a Warranty Administrator to join their team in a busy automotive environment in the Reading Area.

Our client has a strong reputation within the automotive trade, with over 250 staff employed across the UK. They offer a steady, well paid employment with a pleasant atmosphere alongside continuous training and development.

They are seeking a process driven warranty administrator, to join their service and administration team.

They would consider Full Time or Part Time hours

If you are interested in a new role within the automotive sector, please submit a CV to Perfect Placement


What's in it for you as a Warranty Administrator?

  • A Competitive Basic Salary
  • Basic Salary up to £30,000
  • Full Time or Part Time Hours
  • Full Systems & Process Training
  • 22 days holiday, inc. Bank holidays
  • Company Pension
  • Future Development Opportunities with Group.
  • Employee Car Benefit Scheme

Duties of a Warranty Administrator with our Client

  • Ensuring the customer receives the best possible customer service and that they are aware of all products and services available.
  • Ensure that all jobs passed for warrant submissions are accurately invoiced and costed.
  • Document all warranty, goodwill and recall work as per manufacturer's requirements and Retailer policy.
  • Provide advice on warranty claims to the Franchise team to ensure total customer satisfaction.
  • Ensure all clerical functions within the warranty department are carried out in accordance with Company policy.
  • Ensure Service Advisers and workshop staff complete relevant records accurately when a warranty situation occurs on a vehicle.
  • Maintain records of warranty submissions, credits, and customer contributions towards goodwill claims.

What our Client expects of their Warranty Administrator

  • Highly developed interpersonal skills and able to demonstrate experience in a customer facing role.
  • Able to plan, organise self and meet agreed work deadlines.
  • Able to assimilate information quickly and provide considered responses.
  • Strong work ethic and adaptable to change.
  • Attention to detail and maintains good, accurate quality of work.
  • PC/ Web literate.
  • Full clean driving licence.
  • Retail automotive service experience preferred.


If this Warranty Administrator job interests, you and you would like to know more about it, Service Administrator, Parts Administrator, Service Advisor, Warranty Controller, Parts Representative, Vehicle Parts Salesperson, Truck Parts Sales Advisor, Parts Advisor, Commercial Vehicle Parts Advisor, Business Development Manager, HGV Technician, Vehicle Mechanic or other Automotive Jobs in Reading, Berkshire please contact Charlotte Lightfoot at Perfect Placement.

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