Business Relationship Coordinator - West Midlands, United Kingdom - Health and Safety Executive

Health and Safety Executive
Health and Safety Executive
Verified Company
West Midlands, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Details:


Reference number:


Salary:

- £26,372 - £29,749
Job grade:


  • Executive Officer
  • Band 5
    Contract type:
  • Permanent
    Business area:
  • HSE
  • Information Technology & Facilities Division (ITF)
    Type of role:
  • Administration / Corporate Support
  • Information Technology
  • Operational Delivery
    Working pattern:
  • Flexible working, Fulltime, Job share, Parttime
    Number of jobs available:
  • 2Contents
Location

About the job


Benefits:

Things you need to know

Location

  • East Midlands (England), East of England, North East England, North West England, Scotland, South East England, South West England, Wales, West Midlands (England), Yorkshire and the HumberAbout the job

Job summary:


At the Health and Safety Executive (HSE), we believe everyone has the right to come home safe and well from their job.

We use world-leading science to prevent work-related death, injury and ill health. We don't just inspect and investigate; we also provide advice and training to organisations.

All this together means we help keep people safe, boost productivity, support the UK economy and contribute to a fairer society.


About ITF


Core to all of HSE's work is the data, information and knowledge that we have gathered and developed, and which is used to support our field force of inspectors, scientists and policy makers.

Information Technology plays a vital role in assuring that HSE staff have the right information, in the right place and at the right time.


Utilising Mobile Device Management technologies to deploy, build and control smart phones, tablets and laptops, HSE has been a leading government department at the forefront of innovative remote working solutions and is continuously looking at how to better support its 1500 inspectors and visiting officers in the field.


Newly refreshed server and data storage solutions are securely hosted in modern commercial data centres and monitored by HSE's Security Operations Centre.

Using industry-leading components, management tools and software, the data centres have undergone significant investment in recent years to ensure that services are reliable and robust.

HSE is now developing on a roadmap to replace its core business systems.

Major digital services programmes are underway, operating with the guidance of the Government Digital Service's service manual and TCOP, to redesign how HSE delivers its work and how new technologies can improve operational processes.

Collaboration and IoT are integral to HSE's future, supporting remote inspections and compliance monitoring.


About Your Team


This is an exciting opportunity for a Business Relationship Coordinator to join the IT Service Management Team as a member of our Business Relationship Management Team in a growing organisation.

Operating in a fast paced and varied environment, your team is at the heart of enabling much of what HSE does.

You will establish and embed Business Partnering/Relationship Management best practice principles.

This position provides an exciting opportunity to work in a dynamic role at the core of HSE's Business partner/relationship activities.


Why is this role so important to HSE?


As ITF's Business Relationship Coordinator, you will be responsible for acting as the liaison between the HSE divisions and ITF to align HSE's IT strategy to Divisional plans.


We are also currently radically transforming the way we deliver our IT services as part of an IT modernisation programme.

The Business Partner Model will help deliver, measure and evaluate these services in partnership with HSE Divisions.


Job description:


Your role will be to establish and maintain a close working relationship between ITF and HSE divisions and be the conduit for requirements and reporting.


Your key responsibilities will be to:

  • Identify divisional needs and requirements for IT Services
  • Proactively create and maintain strong network of connections with colleagues across the HSE and service managers in the wider Civil Service
  • Ensure the alignment of the IT Strategy to HSE business plans, supporting divisions and directorates objectives and ways of working
  • Be the conduit into IT Services for divisional requests for change and requirements for new services
  • Recommend technology opportunities and innovations to divisions and directorates to support business improvements
  • Interpret user insight and performance data to drive service design and iterative operational improvements for digital and assisted digital service channels
  • Contribute to the Business Relationship teamwork plan
  • Ensure the effective development and maintenance of a strong working relationship between all parts of the HSE with IT Services
  • You will be required to have experience of working across boundaries and the interpersonal skills to quickly establish credibility and authority.
You will be working as part of a Bootle based team where you will need to develop knowledge and
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