Patient Services Advisor - Leicester, United Kingdom - Spirit Health

Spirit Health

Verified Company

Leicester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Patient Services Advisor,

Beaumont Leys Health Centre

Spirit Primary Care
Are you passionate about delivering excellent customer service?

Are you compassionate, empathetic and patient?

This is an amazing opportunity to join our Patient Services team within Beaumont Leys Health Centre, Leicester.

Working collaboratively with the care navigation team, using your brilliant customer services skills, you will ensure patients are supported to access the care that they need.

Join us on our mission to deliver a service where patients quickly and easily receive the right care from the right person, at the right time, in the right place.

This isn't just our mission for patients, it is designed with our people in mind too, to ease the pressures and demands of the 8am morning rush

Tell me more

Parttime opportunities available
Competitive pay
Fabulous Employee Benefits Package
Generous holiday allowance
Access to NHS pension
Making a difference become part of the launch for a brand new service

At the forefront of the GP practice, you will act as the first port of call for patients both face-to-face and over the the telephone, supporting patients to access the care that they need.

You will bring your skills and experience to life by:

Deliver patient centred support to patients to access the care they need.
Ensuring appointments are triaged effectively through digitised systems.
Provide administrative support to the practice and clinicians to ensure patients care is processed correctly and efficiently.
Where appropriate, signposting patients to alternative care and/or provide selfmanagement advice and support.
Responding to and supporting with patient complaints.
Contributing effectively to overall KPI targets.

Why us?
At an exciting time for redefining Primary Care, you will join us on journey as we transform services.

We are passionate to learn, grow and collaborate to be the best we can be for our patients and our people.

At the forefront of the service, you will have a true opportunity to make a positive difference to our patients.

Interested?
We are an equal opportunity employer