Data Attendee Coordinator - London, United Kingdom - First Global Management Services, Inc.

First Global Management Services, Inc.

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services.

FIRST has received numerous accolades, including being named one of the Top 150 Event Organizers & Agencies in the USA by Eventex, being listed among the "200 Top Marketing Agencies" in 2023, 2022 & 2021 by Chief Marketer, being recognized as one of the "50 Top Event Companies" by Special Events, being included in the Top 100 "Best Places to Work in NYC" by Crain's New York Business, and being listed as one of the "1000 Companies to Inspire Britain" by The London Stock Exchange Group.

FIRST is seeking a professional and technologically adept individual to provide support to clients needing assistance with their event and meeting coordination.

The individual will be communicating with Senior Management and the Firm's most important Clients. A background in customer service and handling sensitive information is helpful within a financial services client environment.

JOB DESCRIPTION

Expertly use the required tools and systems to complete requests and event requirements
Accurate and consistent management of the attendee registration process for events and conferences including the endtoend event life cycle of the delegate management process
Liaise with internal and external technology/production vendors on registration access, unique links and all requirements related to virtual and inperson programs
Support planners with overall event logistics and implementation; website content, sourcing gifts, printing, packaging, and shipment of event collateral in line with customs policies and other requirements
Produce customer satisfaction surveys and post event attendee data analysis and reporting
Assist in the development and improvement of innovative online registration processes
Responsible for Marketing storeroom and stock levels
Anticipate potential issues and work to proactively solve them

QUALIFICATIONS, KEY SKILLS & EXPERIENCE

Bachelor's Degree preferred
Highly motivated, able to work independently Strong team player, eager to support others; foster positive team dynamic
Exhibit strong work ethic, patience, and a winning attitude
Strong oral and written communication skills
Flexible and willing to work outside normal business hours (evenings, weekends) and travel when required
Ability to manage multiple projects simultaneously; strong ability to prioritize work
Strong proficiency with Microsoft Office specifically with Excel
Cvent and Conference Manager experience a plus
Requirement to attend onsite events as required

LI-TS1