Receptionist - Preston, United Kingdom - HG Premier Lettings
1 month ago
Description
Role:
HG Premier Lettings are looking for a receptionist to join our team (based in Preston) to operate from the residential concierge at one of our new developments in the city centre.
Duties & Responsibilities:
You will be responsible for providing a meet and greet service to our tenants and visitors, ensuring the building is clean and safe at all times.
You will need to maintain the highest levels of customer care and service by dealing effectively with complaints, taking the correct action, and always remaining courteous.
- Core responsibilities include:_
- Operate the concierge/reception desk and greet people entering/leaving the building.
- Build relationships and communicate with all tenants in a professional and friendly manner. You will be their first port of call
- Deal with any complaints and/or incidents professionally and in a timely manner, ensuring that they are logged with the relevant person(s).
- Handle deliveries and collections using the residents app.
- Keep the communal areas clean and tidy.
- Carry out patrols of the communal areas in and around the building and report any maintenance, security, and/or health and safety issues.
- Provide support and assistance to our lettings team as and where required.
Skills:
- Good organisational ability (required).
- A good sense of humour, enthusiasm, and resilience (required).
- Excellent interpersonal skills, and a friendly, caring and patient nature (required).
- An outgoing personality, common sense, and excellent communication skills (required).
- Flexibility
- Good problemsolving ability (required).
- Experience in a concierge/reception environment (desirable).
Qualifications:
- 3 GCSEs Grade C/Level 4 or above.
Salary & Benefits:
- Minimum wage.
- 22 days holiday (not including bank holidays), increasing by one day per year of service.
- Company pension.
- Leadership opportunities.
Job Types:
Full-time, Permanent
Salary:
£5.28-£10.42 per hour
Benefits:
- Company pension
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Preston, PR1 1DX: reliably commute or plan to relocate before starting work (required)
Work Location:
In person
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