Marketing Operator - London, United Kingdom - Adecco UK

Adecco UK

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Title:
Marketing Operator

State date: 3/4/23

End Date: 2/8/23

Pay Rate:
Up to £32,500

Location:
London, hybrid

Working hours:
Monday-Friday, 9AM-6PM

The Client

We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Our UK Rider teams work where our technology meets the real world. We own city-specific business outcomes and bridge our overall business strategy with local needs.

Our UK Rider team is a subset of the UK Rides teams that manages the rider lifecycle, works on continuously improving the rider experience and fuels the growth of the business by ensuring new and existing rider segments increasingly engage with our product portfolio.

Key Responsibilities

Responsible for developing and executing endtoend CRM strategies focused on optimising existing campaigns to drive more revenue for the business
Leverage marketing automation tools to develop transactional, promotional, and informational content strategies that maximise customer retention across multiple types of products
Manage creation and execution of promo campaigns that deliver against business goals
Develop best in class learning agendas from experimentation planning and development to scaling the learning, with a focus on market learnings and implementation
Establish, report on, and improve KPIs for all campaigns / communications
Act as a key partner to the business (local and global) as the voice of the customer and CRM best practices expert
Work with our deployment, content and creative teams to design and launch complex automated campaigns using our internal and external tools
Playbooking and documentation, keeping in mind that the learnings from today will pave the way for growth in the region and other markets around the world

What You'll Need

5+ years experience in the customer marketing, customer communications, or the customer engagement space
A trackrecord of demonstrable business results through testing and deploying effective marketing and lifecycle campaigns across different channels ideally with experience in retention / loyalty / winback
Excellent project management and communication skills with the ability to balance rigorous attention to details with swift execution
Ability to thrive in a fastpaced, collaborative team environment
Skilled at planning, organising, prioritising, and executing simultaneous projects and activities
Experience with A/B testing, messaging, and postcampaign analysis.
A bachelor's degree or equivalent experience

What we offer

Participation in exciting business projects in a fastmoving, datadriven company
Potential opportunities for longerterm cooperation
Flexible work arrangements (i.e., hybrid working environment)
Coaching from experienced business professionals who will support your career development

To speak to a recruitment expert please contact Alex McCann