Customer Service Representative - Armagh, United Kingdom - Cala Consulting Limited
Description
Customer Service Representative
Cala Consulting are recruiting for a Customer Service Representative for their Lurgan based client.
The company & the opportunity:
Due to continued growth the company are recruiting for an additional Customer Service Representative to join their team. Working with an established company with multiple sites you will be part of the customer services/sales team. This role will answer queries from the wide range of regular customers.
The role:
The role will be based in Lurgan and will consist of the following:
- First point of contact for existing customer base
- Liaising with different departments to resolve any issues / enquiries
- Responding to queries in a timely manner
- Technical assistance to customers (training will be provided)
Experience required:
- Be professional, punctual, extremely organised and efficient
- Have excellent communication skills
- Have strong Microsoft office skills and IT Skills
- Be consistent and accurate in all duties
- Be flexible in relation to overtime
- Proven ability to work well under pressure
- Previous sales/customer service experience a distinct advantage
- Work well as part of a team and on own initiative
- Customer focused with a strong attention to detail
- This role is available immediately and ideally interviews will take place next week._
Job Types:
Full-time, Permanent
Salary:
£24,000.00 per year
Benefits:
- Company pension
- Onsite parking
Schedule:
- Day shift
- Monday to Friday
Work Location:
In person
Reference ID:
NI035
Expected start date: 01/05/2023
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