Innovation Partner S3 Retail and Business Banking - Milton Keynes, United Kingdom - Santander

Santander

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Innovation Partner | S3 | Retail and Business Banking | Milton Keynes

Country:
United Kingdom

Interested in part-time, job-share or flexible working? We want to talk to you

Join our community.
This is an exciting opportunity for an influential individual, with a passion for breakthrough innovations.

This role will give you the scope to work across all business areas within the bank, and create significant impact on the customer market and change the way things are done.

As the Innovation Partner you will ensure that key milestones, risks, and dependencies are well understood, both within the core project teams and internally within Customer and Innovation, making sure the customer is considered along every step of a project's journey.

You will take ownership of and responsibility for the delivery of key innovation initiatives to support customer and business change, surfacing insights through customer research to support and shape the digital experience for our customers.

The difference you'll make:

Leading ideation, discovery, and other key workshops, utilising the innovation framework to understand the customer need and/or customer problem
Taking an iterative customer led approach when designing new Propositions with ongoing experimentation, capturing learnings/insights and documenting
Identifying and gain sponsorship support for new/alternative revenue streams including the development of new bank partnerships to help solve new or unmet customer needs
Working across multiple stakeholder teams including business, compliance and technology ensuring alignment and providing a collaborative platform to deliver projects
Working across both business and technical workstreams to drive integration of systems and business processes required to support the digital change and operational readiness
Championing new ways of working, encouraging fast/ speedy delivery using agile/lean or other new methods

What you'll bring:

Proven experience in delivering 'breakthrough' customer facing projects/pilots in a fast moving diverse environment
Core project management fundamentals with an understanding and experience in working with Agile/ Lean methodologies

It would also be nice for you to have:

Ability to interpret information both business and technical to identify key action points for prioritisation, issues, and decisions
Able to strike a balance between speed and quality
Strong communication/influencing skills with strong stakeholder management
Agile/ lean project management qualifications would be highly regarded

What else you need to know:

We want our people to thrive at work and home, and we recognise that many people benefit from flexible arrangements.

To enable us to deliver the best outcomes for our customers and to help each other develop we understand the importance of having the right balance of spending time together in an office while maintaining flexibility.

By working this way, we can continue to create moments that matter for everyone.

To support this, we offer site-based contracts with a hybrid working pattern and we're happy to discuss specific requirements throughout the recruitment process.

This role is based in Milton Keynes and our current expectation is at least 2 days in an office every week.

If you're interested in this role but with part time hours or a job-share we would still love to hear from you and discuss these.

Inclusion
At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed.

We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.

How we'll reward you.
As well as a competitive salary, you'll enjoy a benefits package that you can tailor to your needs.

Eligible for a discretionary performancerelated annual bonus
We put 8% of salary into your pension, even if you don't contribute yourself. We'll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
30 days' holiday plus bank holidays, which increases to 31 days after 5yrs service, with the option to purchase up to 5 contractual days per year

- £6,000 car allowance per year

Company funded individual private medical insurance
Voluntary healthcare benefits at discounted rates such as private medical insurance for your family, dental insurance, healthcare cash plan and health assessments
Benefits supporting you and your family, such as deathinservice benefit, income protection, and voluntary life assurance and critical illness cover
Share in Santander's success by investing in our share plans

Learn more about our benefits and family friendly policies
- **What to do next:

- **If this sounds like a role you're interested in, then please apply.