National Account Executive - Bicester, United Kingdom - Fresh Direct

Fresh Direct

Verified Company

Bicester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Fresh Direct National Account Executive (NAE)

Hybrid - Bicester and Home Based

Come and join the number one food service company in the country._

_ With a turnover of over £2.6bn, Sysco GB is a leading supplier to the foodservice industry in the UK, Ireland, France and Sweden. The group comprises a family of specialist businesses which are able to deliver everything the caterer needs, including their very successful own brand ranges developed specifically for chefs.

_:

What skills and qualities do we look for in our NAE's?

A National Account Executive who can demonstrate and has proven experience of supporting the growth and retention of an existing customer base through effective partnerships.
An individual who can build strong relationships with all stakeholders both internally and externally
The ability to own, analyze and resolve the challenges presented with servicing the customer
An individual with experience of delivering excellent valueadded service to the customer
An individual who has the flare and a passion to delight the customer.

The Role
Work alongside the Senior National Account Manager (SNAM) to develop our largest Fresh direct delivered customers.

In line with the overall UK strategy - take ownership of a portfolio of brands within this customer & support the SNAM, gain new business across the complete estate.

Nurture existing business streams, and work collaboratively with both head offices' and field-based teams to unlock new opportunities together

Key Accountabilities & Responsibilities

To build excellent working relationships with key customers, developing loyalty and trust
Providing pricing requests and managing the customer's ABL with excellent attention to detail
Be the first point of escalation with the customer for issues
Management of product substitutions directly with the customer, including ABL management, informing customer and providing an expected resolution date
Daily Red X report to highlight red crosses and arrange appropriate subs
Opening of new accounts our ERP system
Arranging of samples deliveries
Help maintain the growth opportunities within your account portfolio
Attend customer meetings
Liaise with Supply Chain to provide up to date forecasts and menu insight
Use Supply Chain service reports to identify and investigate problems at unit level
Processing of Nominated Lines
Management of Forecasting and Waste
Accurate completion of weekly and monthly administration

Knowledge, Skills, Experience:

Essential:

Attention to detail
Builds excellent customer and team relationships
Enthusiastic with a can do attitude
Analytical thinking
Strong communication skills with internal (Depots and Ashford) and external contacts (customer)
Excellent IT skills, with indepth knowledge of Excel and Pivot Tables
Organised, Selfmotivated and influential