Remote Customer Service - Leatherhead, United Kingdom - Tate

Tate
Tate
Verified Company
Leatherhead, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

FULLY REMOTE / Customer Service Advisor / Working from Home


Are you a great people person? Do you thrive within a Customer Service environment? This is an exciting opportunity to work for an award-winning Financial Services company on a fully remote basis, working from home.


Please note - To be considered for this role, y_ou must have demonstrable experience working within a busy customer service environment._**
PERMANENT CONTRACT PAYING £23,300 per annum plus benefits**The Virtual Call-Centre operates Monday to Friday between the hours of 8.00am and 6.15pm


As a remote Customer Services Advisor, you will provide front line support to customers and clients by providing an efficient and effective service, delivering first time contact resolution in a timely and accurate manner.


You will deal with enquiries and requests in a courteous manner, aiming to resolve the enquiry and provide an excellent level of service.


Required:


  • Demonstrates the competencies for the role
  • Experience of working in a customer focused environment
  • Excellent telephone manner
  • Good verbal and written communication skills
  • Previous experience of working to targets
  • Ability to work under pressure in a scheduled environment

Preferred:


  • Good keyboard skills
  • Experience in the financial sector
  • Call centre experience

Benefits

  • Discretionary bonus
  • Pension
  • 25 days' holiday (pro rata) in addition to bank holidays
  • Life Assurance
  • Income Protection
  • Retail and cinema discounts
  • A chance to win a Premium Award every quarter (£500 voucher)
  • 24/7 access to Employee Assistance Programme
  • Mental Health First Aiders
IT equipment and full training is provided - APPLY TODAY

Tate is acting as an Employment Business in relation to this vacancy.
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