Credit Control - Reading, United Kingdom - UTP Merchant Services Ltd
Description
Position:
Credit Control
Reporting To:
Financial Controller
Status:
Permanent
Salary:
£25,000 per annum
Hours:
Full Time (basic hours are 9.00 a.m. to 17.30 p.m)
Based:
Reading
The Company:
With a customer base of over 20,000 customers, approximately £3 billion is processed across UTP's estate of credit card machines each year with many hundreds of new customers being added on a monthly basis.
Duties and Responsibilities include:
- Uploading the arrears reports on system
- Maintain notes within the system following all communication with clients to provide accurate record as to the status of invoices
- Issuing settlement fee invoices
- Allocating payments on system for UTP rental accounts
- Banking cheques
- Resolve queries both internally and externally around standing arrears
- Process credit card payments
- Liaising with customers regarding their lease agreement when required
- Dealing with chargeback reports for the overdue arrears to minimise terminations and chargebacks to UTP
- Supporting CRC collections limited when required
- More than 12 months credit control experience
- Knowledge of Sage Line 50
- Excellent attention to details and accuracy
- Excellent written and verbal communication skills
- Calm & confident telephone manner
- Ability to work under pressure & to deadlines
- Knowledge of Excel & Outlook
- Excellent organisation skills
Our aim is to continually support you in work, but out of work too
Here is a glimpse at what's on offer:
For your Pocket:
- Enhanced pension contributions
- Discounts & Freebies on food / drink / tech / gadgets / entertainment and much more
- Free eye tests with Specsavers
For fun:
- Last Friday of the month drinks on us
- Quarterly team building event
- Annual awards ceremony
- Friday breakfast
- Day off on your Birthday
For your Wellbeing (Mind, Body & Soul) something for everyone:
- Access to our Employee Assistance Programme (offering confidential support and guidance)
- Access to our online workout platforms (HIIT)
- Access to our meditation, hypnosis and yoga platforms
For your continued Development
- Access to our online learning platform
Salary:
£25,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Reading: reliably commute or plan to relocate before starting work (required)
Work Location:
One location
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