IT Engineer - Birmingham, United Kingdom - Recruitment Genius

Recruitment Genius
Recruitment Genius
Verified Company
Birmingham, United Kingdom

4 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
We are an award-winning IT Support and Managed IT Services company, that prides itself on providing world-class service. We specialise in providing Cloud Services, Managed IT Services, Security and Software Development.
This is a fantastic opportunity for an IT Engineer to join an exciting and vibrant Microsoft Gold Partner company.

You will be a talented IT Technical Engineer and will join a professional team of IT specialists, providing Microsoft cloud, server and desktopinstallation and support.

Please note that Coleshill is a small town outside of Birmingham with a train station and is on a bus route.

However, it is preferable that you have your own vehicle.
What can you expect in return?

  • Competitive salary
  • Financial support for continued attainment of professional IT accreditations
  • Airconditioned office
  • 20 days holiday (plus bank holidays, plus birthday)
  • Paid overtime
  • Pension
  • Office 365 subscription for personal use
  • Flexible working, clients / office visits where required
  • Free parking
Are you the right person for the job? If you have/are most the following, then the answer is yes

  • Enthusiastic, professional, customerorientated individual from a complex IT multisite background
  • Proven IT experience
  • Microsoft Hyper-V deployment, creation and administration of virtual machines
  • Active Directory and Group Policy (AD) Migration, synchronisation, replication and deployment
  • Remote Desktop Services/Terminal Server (trouble shooting and deployment)
  • Microsoft 365 configuration, setup and migration of services to the Microsoft 365 platform
  • Microsoft 365 PC / Azure Virtual Desktop / Windows Virtual Desktop deployment and administration
  • Microsoft EM&S / Intune and Microsoft Azure virtual machines and associated infrastructure deployment and administration
  • LAN & WANs, TCP/IP, DHCP, Wi-Fi, DNS, VPN, switching, routing
  • Familiar with backup regime configuration, Antivirus deployment
  • Application support (liaise between the client and vendor)
What will your role as an IT Engineer Engineer look like?

  • Keep clients fully informed of progress at every stage for project or ticket based work with quality service
  • Technical ownership of ticket delivery
  • Create technical documentation to enhance and improve knowledgebase
  • Participate in the outofhours support and onsite support in a rota
  • Own and manage assigned escalation tickets from the service desk
  • Conduct work on site where appropriate to do, travelling to clients premises
  • Assist with presales and technical business reviews
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