Service Administrator - Stratford-upon-Avon, United Kingdom - Chi Technology Ltd

Description

Chi Technology are looking for a temporary, full time Administrator to join our friendly team in our Stratford upon Avon office, handling incidents and service requests and other technical based administrative duties on a 10-month maternity leave cover basis,
with view to move to a permanent position for the right person.

This position would be ideally suited to someone with an interest in moving into a more technical based role longer term.

• Excellent communication skills
• The ability to effectively communicate with clients and colleagues alike.
• Highly organised, efficient and a team player
• Be able to thrive in a demanding and dynamic environment.
• Be IT literate (Microsoft) and have the ability to learn new systems quickly.
• Outstanding customer care skills and a professional approach

You will be responsible for ensuring internal systems and customer records always remain up to date, raising any incoming ticket requests in a timely and efficient manner to the appropriate personnel, all while following up on open tickets and chasing feedback where applicable to enable progression of project and fault calls and compiling reports as required.

This is an onsite position, based around the core working hours of Monday - Friday, 08:30 - 17:00 (hour for lunch), carrying a salary of £22,500 per annum, pro rata.

Chi Technology are an IT infrastructure and solutions provider offering IT solutions and consultancy to the whole of the UK.

We pride ourselves on being more than a standard supplier, offering end to end IT and network support - from ad hoc requirements to deployment of large-scale projects.

• Casual dress
• Company pension
• Free parking
• Onsite parking

• Monday to Friday

• GCSE or equivalent (preferred)

• Customer service: 1 year (preferred)
• Administrative experience: 1 year (preferred)

• Driving Licence (preferred)