Customer Service Executive - Watford, United Kingdom - Relay Group Ltd

Relay Group Ltd

Verified Company

Watford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

We are in search of a dedicated and experienced Customer Service Executive to join our team. This role is pivotal in delivering exceptional service and ensuring customer satisfaction.

Responsibilities:

Provide exceptional customer service and support to clients in person
Upsell products or services to customers when applicable
Maintain a high level of product knowledge to provide accurate information to customers
Monitor and maintain service level agreements, ensuring targets are met
Communicate effectively with customers and internal teams to resolve issues or escalate as necessary

Qualifications:

Excellent communication, problemsolving, and interpersonal skills
Strong problemsolving abilities and attention to detail
Ability to multitask and prioritise tasks effectively

Join our team as a Customer Service Representative and be part of a dynamic and supportive work environment.

Salary:
From £23,822.59 per year

Benefits: