Solutions manager - Greater London - Oktopost Technologies

    Oktopost Technologies
    Oktopost Technologies Greater London

    1 week ago

    Description

    Are you an experienced Solutions Manager or Customer Success star? Looking to take a step forward in your professional career? Do you want to join an amazing company with an outstanding product, stellar team members, and the best clients? Then Oktopost is the place for you

    When Oktopost was founded in 2013, social media was still a question mark in B2B marketing. We saw its untapped potential to drive real business results and built a platform to help marketers turn social into a measurable growth channel.

    Oktopost powers social media management and employee advocacy, enabling B2B companies to become truly social organizations. Our social suite enables marketers to manage, scale, and measure social media programs.

    Trusted by global brands and fully integrated with the modern marketing tech stack, we're a dedicated team focused on helping our customers succeed.

    We are seeking a highly driven and well-organized Solutions Manager to join our Customer Success team. This role reports to our Solutions Management Team Lead for EMEA. You will become the 'go-to' cross domain expert with the Oktopost product suite, with the aim to drive customer adoption and value through a consultative approach, and leverage this via highly tailored training and consultative sessions. You'll be joining a relatively new team at Oktopost and will play a crucial role as we build and evolve this department to deliver exceptional customer value from the Oktopost product.

    What you'll do

    • Lead the onboarding process for assigned new Oktopost customers, ensuring a seamless experience and successful setup.
    • Become the 'go-to' expert for an assigned product area within Oktopost for all internal employees and all customers.
    • Collaborate with account managers to drive product adoption and usage in line with customer goals.
    • Develop internal processes, documentation and assets to help grow and evolve the Solutions Management department.
    • Work closely with the product team to incorporate product updates into your knowledge and customer consultation workflow.
    • Lead customer value enhancement initiatives to increase product knowledge and adoption of your area of product domain expertise.
    • Participate as a product domain expert at Oktopost customer events.
    • Follow and continually execute the Oktopost process for Solution Managers.

    What we're looking for

    • 2-6 years of experience in a customer consultation role, such as solutions management, customer success, implementation/onboarding specialist, business consultant, etc.
    • Proven experience in increasing product adoption through consultative methods and expert product knowledge.
    • Experienced in managing internal projects.
    • Experience working with B2B SaaS products.
    • Strong data literacy, with the ability to interpret customer data and use it to inform consultation strategies.
    • Strong ability to drive customer action through through best-in-practice advice.
    • Demonstrated ability to develop and deliver high-quality customer-facing assets, including presentations, documentation, training videos, and data-driven reports, to facilitate product adoption and enhance customer engagement.
    • Ability to build and maintain strong internal relationships amongst multiple teams, including sales, account management, product and support.
    • Exceptional presentation, verbal, and written communication skills.
    • Highly organized, with an ability to track your time and tasks to a high standard.
    • Experience in project management is a plus.
    • Knowledge of social media analytics and/or the B2B Social Media environment is a plus.
    • Knowledge of Sandler is a plus.
    • Knowledge of CRMs & Marketing Automation Products is desired. Experience with Salesforce is a plus.
    • Professional growth: Formal learning & development programme including Sandler Sales certification.
    • Work-life balance: Flexible hybrid setup (3 days in-office, London).
    • Perks & benefits: Private healthcare, company socials, wellness programs.
    • Days off: Vacation days + one Friday off every month (MyDay) + flexible vacation day policy.
    • Monthly Allowance: $100 per month expense account.
    • Inspiration: Work with leading B2B brands and a team of top-notch professionals.

    Can't find the position you're looking for?

    We're always on the lookout for talented people to join Oktopost, feel free to send your resume to or drop us a line.

    #J-18808-Ljbffr
  • Work in company

    Solutions Manager

    Only for registered members

    Manage client meetings to assess goals, objectives and requests in terms of advertising solutions to drive forward required solutions. · ...

    London

    2 months ago

  • Work in company

    Solutions Manager

    Only for registered members

    The job involves managing campaigns from conception to live deployment using project management methodologies. · ...

    London Area

    2 months ago

  • Work in company

    Solutions Manager

    Only for registered members

    We are partnering with a leading global organisation to recruit an Solutions Manager for a 12 contract opportunity within a high-performing international finance team. · This is an exciting opportunity for a Solutions Manager to shape quality strategy, influence and work on compl ...

    London

    2 weeks ago

  • Work in company

    Solutions Manager

    Only for registered members

    This is a Solutions Manager role at Lineal Services. The ideal candidate will have experience in eDiscovery and be able to drive holistic solutions to client challenges. · ...

    Greater London, England

    1 month ago

  • Work in company

    Solutions manager

    Only for registered members

    We are seeking a highly driven and well-organized Solutions Manager to join our Customer Success team. · You will become the 'go-to' cross domain expert with the Oktopost product suite, · with the aim to drive customer adoption and value through a consultative approach, · and lev ...

    London

    1 month ago

  • Work in company

    Solutions Manager

    Only for registered members

    The Solutions Manager is responsible for driving client relationships and ensuring timely delivery of projects. · ...

    London

    1 month ago

  • Work in company

    Solutions Manager

    Only for registered members

    Spark Foundry is a global media agency that exists to bring HEAT – Higher Engagement, Affinity, and Transactions – to brands. By combining flawless media fundamentals with aggressive innovation Spark inspires consumers to pay more attention; to care more about our clients' brands ...

    London

    3 weeks ago

  • Work in company

    Solutions Manager

    Only for registered members

    Are you passionate about digital media, advertising strategy, and building strong agency partnerships? We are looking for an experienced Solutions Manager to join a high-performing team working with leading global agency partners and some of the most advanced advertisers in the m ...

    London Area

    2 weeks ago

  • Work in company

    Solution Manager

    Only for registered members

    Join Nordcloud and make your mark on the European IT industry. Help our clients thrive on their cloud journey in solution areas such as infrastructure, migration, data, and security. · ...

    London Area

    1 month ago

  • Work in company

    Solution Manager

    Only for registered members

    Join Nordcloud and make your mark on the European IT industry. Help our clients thrive on their cloud journey in solution areas such as infrastructure, migration, data, and security. · ...

    United Kingdom

    2 weeks ago

  • Work in company

    Solution Manager

    Only for registered members

    Join Nordcloud and make your mark on the European IT industry. Help our clients thrive on their cloud journey in solution areas such as infrastructure, migration, data, and security. · Currently, we are looking for a Solution Manager for our team in the UK. · Your daily responsi ...

    United Kingdom

    1 day ago

  • Work in company

    Solutions Manager

    Only for registered members

    The OpportunityAs a Solutions Manager on the Customer Success team, your primary function is to work with customers post-onboarding and ensure they continue seeing value in the product. · ...

    London

    1 month ago

  • Work in company

    AI Solution Manager/Senior AI Solution Manager

    Only for registered members

    The AI Solution Manager role is a unique blend of AI product development, solution deployment, and customer engagement. In this role, you will work directly with Fortune 500 clients to tackle complex business challenges. · ...

    London, UK

    3 weeks ago

  • Work in company Remote job

    Solutions Manager

    Only for registered members

    The ideal candidate is experienced in customer-facing roles, with strong technical skills, and the ability to effectively adapt to a fast-paced, rapidly changing industry and company. · ...

    London

    1 month ago

  • Work in company

    Agency Solutions Manager

    Only for registered members

    We're hiring an Agency Solutions Manager to join a leading global technology platform and work closely with one of the world's largest media agency groups. · This is a strategic client-facing role combining performance marketing, analytics, and commercial partnership. · Advise ag ...

    London

    2 weeks ago

  • Work in company

    Manager of Solution Consulting

    Only for registered members

    As a Manager of Solution Consutling at Workiva, you'll be responsible for the day-to-day management of Solutions Consultants (SCs) as well as performing presales activities in the field as needed to deliver against revenue targets specifically in our UK&I market. Your expertise w ...

    London £45,000 - £90,000 (GBP) per year

    3 days ago

  • Work in company

    Business Solution Manager

    Only for registered members

    D&IT Business Solutions Manager – Contract – Hybrid (London) · RED is currently supporting a global organization, · and we are looking for an experienced D&IT Business Solutions Manager · to join an ongoing engagement within a consumer-focused IT environment. · ...

    London

    1 month ago

  • Work in company

    Business Solution Manager

    Only for registered members

    D&IT Business Solutions Manager – Contract – Hybrid London We are looking for an experienced D&IT Business Solutions Manager to join an ongoing engagement within a consumer-focused IT environment. · Oversee consumer-relevant systems and ensure alignment with company standards · E ...

    London

    1 month ago

  • Work in company

    Solution Design Manager

    Only for registered members

    + Job summary: We believe in providing meaningful work and achieving a real work/life balance. Here, you'll find both. Our Supply Chain team is the engine room for getting thousands of products from farms and factories to our millions of customers every day. You'll be part of a t ...

    London

    1 month ago

  • Work in company

    Portfolio Solution Manager

    Only for registered members

    Portfolio Solution Manager | Leadership | Transformation | Retail Energy | Hybrid, London | £85k · I'm proud to partner with a fast‑growing global energy business helping accelerate the transition to a renewable future. They aggregate and trade renewable power for business consu ...

    London

    1 week ago

  • Work in company

    Manager Solutions Architecture

    Only for registered members

    +Job summary · We are partnering with a global insurance organisation that is continuing to invest in its technology and architecture capability. · +5+ years' experience in a Solution Architecture role · 10+ years' experience in senior development, architecture, or build roles · ...

    London Area

    1 month ago

Jobs
>
Solutions manager
>
Jobs for Solutions manager in London