Compliance Manager - Manchester - Grace Media

Description

Interviews will take place W/C 02/02/2026

Based in Gibraltar with another office in the heart of Manchester, Grace Media and the Betable Group is a team with knowledge and dedication to online gaming running through its DNA. It is responsible for delivering top‑class online gaming experiences for customers of over 50 online casino and bingo sites in countries all around the world. We manage everything from cutting‑edge marketing to regulatory compliance, from B2B account management to financial analysis, and from customer service to payments and risk. The Betable Group approaches all of this with an ethos of social responsibility, invention, and teamwork.

The Compliance Manager & MLRO plays a pivotal role in ensuring regulatory compliance, operational alignment, and adherence to licensing obligations across our operations in both Great Britain and Gibraltar. This position has direct line management responsibility for three compliance professionals and will be central to driving capability, accountability, and performance within the regulatory compliance team.

Acting as the regulatory right hand to the Head of Compliance, the successful candidate will contribute to the design and execution of the company's compliance strategy, lead the delivery of the regulatory compliance function, manage key projects across the wider team, and provide strategic and tactical support to ensure effective oversight of compliance‑related risk.

In addition to these responsibilities, the postholder will fulfil the statutory function of MLRO for both the Great Britain and Gibraltar operations, supported by nominated officers and under the guidance of the Head of Compliance who also serves as the Group MLRO.

This role can be based in either Gibraltar or the United Kingdom. For candidates based in Gibraltar, we operate a hybrid working model with a minimum of three days per week in our office. For those based in the United Kingdom within a commutable distance of our Manchester office, we operate a hybrid working model with a minimum of two days per week in the office. For those based further afield in the UK, we adopt a remote‑first approach, with an expectation of at least one in‑office day per month.

Some occasional travel may be required to attend audits, conferences, training sessions, or other business needs as they arise.

We are seeking a driven, experienced, and forward‑thinking compliance professional. This is a significant opportunity to shape the compliance function locally while contributing to broader group initiatives. It is ideally suited to an ambitious DMLRO or compliance specialist looking to expand their remit and play a key role in the next phase of our growth.

Financial crime framework and MLRO duties

• Ensure the group maintains a fit for purpose Anti Money Laundering and Counter Terrorist and Proliferation Financing framework, with effective and proportionate policies, procedures, controls, guidance, and training to prevent, detect, and respond to financial crime risks.
• Fulfil the statutory function of Money Laundering Reporting Officer for the group's licensed operations in both Great Britain and Gibraltar.
• Assess internal disclosures and determine whether there is knowledge or suspicion of money laundering, terrorist financing, or proliferation financing, and where appropriate submit Suspicious Activity Reports to the National Crime Agency, Gibraltar Financial Intelligence Unit, or other relevant law enforcement bodies.
• Prepare and present quarterly and annual MLRO reports to senior leadership and the board, supporting strong oversight and continuous improvement of the group's financial crime framework.

Regulatory compliance oversight and monitoring

• Support the Head of Compliance in ensuring appropriate quality assurance across the wider compliance function between internal and external audit cycles.
• Draft and deliver compliance monitoring reports that clearly articulate findings, identify areas of risk, and recommend remedial actions, for use in internal governance and board level reporting.
• Work closely with the Head of Compliance to coordinate and prepare for regulatory inspections, internal audits, and external assurance engagements.

Complaints, escalations, and customer outcomes

• Provide oversight and assurance for the Complaints and Escalations process, which sits within the Regulatory Compliance team, ensuring standards are maintained and escalations are managed effectively.
• Act as a senior escalation point for compliance analysts and nominated officers on complex or sensitive cases involving potential money laundering or other forms of illicit activity, ensuring that customer outcomes and regulatory expectations are appropriately balanced.

Team leadership and capability building

• Line manage three compliance professionals, setting clear expectations, providing regular feedback, and supporting their professional development.
• Assist in the ongoing development of the Compliance team, contributing to the strategic expansion of core functions including multi jurisdictional regulatory compliance, licensing, betting integrity, customer welfare, and AML.

Strategic projects, licensing, and business change

• Provide key input into strategic projects where new entities are formed or new licences are pursued, ensuring early stage compliance involvement as the business expands.
• Collaborate with the Product team and Head of Compliance to support project management and delivery of quarterly compliance strategies and roadmaps.
• Undertake ad hoc tasks and projects as reasonably requested by the Head of Compliance, including regulatory remediation work, interviews, panel contributions, roundtable participation, or other cross functional initiatives.

Training, culture, and staff awareness

• Support the Player Protection Manager in the development, maintenance, and delivery of effective financial crime training materials, ensuring all employees understand their responsibilities in identifying and reporting suspicious activity.
• Promote a culture of robust financial crime prevention and regulatory compliance across the organisation, reinforcing the importance of timely and accurate escalation of concerns.

Stakeholder management and external engagement

• Work closely with senior stakeholders across Compliance, Player Protection, Fraud and Payments, Product, Customer Support, and other functions to align compliance and financial crime controls with operational and commercial objectives.
• Represent the business confidently in regulator meetings, panels, and industry forums as required, supporting positive and constructive external relationships.