Customer Service Representative - Leicester, United Kingdom - Celloglas Ltd

Description

• Answer incoming calls and provide appropriate information.
• Receive, process and track jobs from customers.
• Create new works orders as needed.
• Provide information to customers inperson or via phone line.
• Accurately record all information received into the company's management system.
• Ensure that all customer orders are processed in a timely manner.
• Ensure that all customer requests are handled in a timely manner.
• Ensure that all new orders are received in the correct quantities and quality.
• Assist customers with any questions about our products or policies.
• Other duties as assigned.

• Ability to prioritize tasks and work independently while maintaining a positive attitude.
• Strong communication skills, both written and verbal.
• Ability to work both independently and collaboratively with others in a team environment.
• Selfmotivated with the ability to work both under pressure and with little or no pressure.
• Multitasking and timemanagement skills, with the ability to handle multiple priorities in a fastpaced environment.
• Team player with a positive attitude and a great personality

• Company pension
• Free parking
• Onsite parking

• Monday to Friday

• Leicester: reliably commute or plan to relocate before starting work (required)

• A-Level or equivalent (preferred)