Customer Care Administrator - Barnsley, United Kingdom - ASGF Construction Ltd

ASGF Construction Ltd

Verified Company

Barnsley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

ASGF Construction Ltd are a leading commercial and residential property developer with our Head Office based in Tankersley, South Yorkshire.

We have significant experience in creating high quality communities comprising residential, and commercial developments.

We are offering the opportunity for an experienced Customer Care Administrator to join our team to achieve our exciting growth plans.

The main purpose of the role is to provide our existing customer database with continuous support through both verbal and written communication.

Duties and responsibilities to include:_
Leading and monitoring daily activities within a customer relations environment
Work as part of a team tasked with providing exceptional customer service
Produce weekly reports and schedules monitoring performance
Liaising with Commercial department and site based operational services team
Generating documentation using inhouse software, Clixifix.
Assisting with the review and implementation marketing strategy plans and social media presence.
Monitor stock control operations and process purchase orders
Assist with matters relating to the organisations vehicle fleet where required
General administrative duties such as scanning, filing and photocopying.
Key skills required:_
Minimum least 2 years' experience working as an administrator.
Minimum least 2 years' experience working in customer service.
Selfmotivated, forward thinking and commercially aware
Ability to manage time effectively ensuring deadlines are met
Excellent communication skills, both written and verbal
Excellent accuracy and attention to detail
Proficient in using Microsoft Office, specifically Excel
Experience in the construction industry an advantage but not essential as full training will be given.

Monday to Friday with occasional additional hours if required to meet the demands of the organisation

Typical start time between 8am and 9am

Typical finish time between 4pm and 5pm

GDPR

Following completion of our recruitment process it will be held for one year and will then be destroyed under secure conditions.

In accordance with the General Data Protection Regulation and Data Protection Act, the information provided by you will only be disclosed to those who have a legitimate reason to see it.

The lawfulness of processing this information under the General Data Protection Regulation and the Data Protection Act is for Legitimate Purposes 6(f) and in compliance with legal obligations 6(c).

The ASGFC Data Protection Officer can be contacted if you have any questions about how we handle your personal data, contact details are available on our website.

Job Types:
Full-time, Permanent

Salary:
From £20,000.00 per year

Benefits: