Collections Sales Agent - Manchester, United Kingdom - The Curve Group

The Curve Group

Verified Company

Manchester, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Collection Sales Agent (Manchester)

Who are we?
-
Specialists in the recovery of outstanding parking charges

Based in
great offices just off the M60 in Denton (Tameside)
Modern organisation that
delivers excellence to customers and clients
Using technology and people to
transform the resolution of outstanding debts
Rapidly growing organisation offering
opportunities to all our team
Excellent staff retention and
ongoing development

What is the role?
-
Resolving low value outstanding parking charges from individuals

Predominantly dealing with inbound calls with first call
resolution:
Managing difficult conversations in a sensitive and
professional manner:
Entering
accurate records of customer interactions
Following processes and guidelines to deliver
great service:
Achieving personal and team targets in a contact centre environment.
Delivering or
developing your skills with multichannel communication.
Day to day handling of mutli channel communication.

Is this you?

Looking for that opportunity with an industry leading business to
build a career:
Previous
experience within an internal sales or collections role
Excellent telephone manner with the ability to
positively resolve situations
Keen to
excel in a great work environment
Confident in your ability to achieve
realistic targets and benefit financially
Strong work ethic and happy to work on your
own initiative

Other information
-
Basic Salary of £19,000 with OTE of £28k and realistic earnings of £32K:

37.5 hours a week on a rota between 8.30am and 7pm
Full-Time
permanent position
Extensive training and
development programme

Please note, this is a full-time, permanent role and applicants must be able to work the full range of shift patterns applicable to the role - this can include Saturday mornings.

**The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.