Customer Service Administrator/receptionist - Aberdeen, United Kingdom - Hydrasun Ltd

Hydrasun Ltd

Verified Company

Aberdeen, United Kingdom

4 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Hydrasun is a recognised market leader in the provision of integrated fluid transfer, power and control solutions.

We are focused on supporting the energy transition through our work in the oil and gas, renewable energy, general industrial and marine industries worldwide.

Essential Experience, Qualifications and Competencies

Proficient in using Microsoft Word & Excel
Experience of working in a Reception environment
Ability to plan workload where demands are constantly changing
Proficient at general administration tasks
Excellent communication skills
Team Focused
Customer Focused
Drive & Initiative
Computer Literate

Responsibilities include but are not limited to:

Provide and distribute daily margin, revenue, on-time delivery and progress reports for the department in order to ensure KPI's are achieved
Provide weekly Expediting Reports to specific individual customer requirements by working with the CSA's and submitting reports
Provide Daily Margin Assessment Reports for distribution to the appropriate teams, department, branch and directors
Manage the call flow of incoming and internal telephone calls across the CSD teams
Provide daily and weekly reports for the CSD Manager
Provide weekly checks on department compliance reports for Financial Approval, PO upload, Enquiry followups and OTE conversion
Provide administration support cover for basic Document Control
General administration tasks
Monitor stationary and printer supplies for the department

Job Types:
Full-time, Permanent

Benefits: