1st Line Support Engineer - Farnham, United Kingdom - ITSS Recruitment Ltd
Description
1st Line Support Engineer - Hybrid - up to 30K + 2x Overtime - Office in Farnham, SurreyAn exciting new opportunity has become available for a 1st Line Support Engineer within a Microsoft Gold Partnered, Managed Service Provider (MSP) in Farnham, Surrey.
We are looking for enthusiastic, passionate 1st Line Support Engineer to join a forward thinking and growing MSP.There is ample opportunity for career progression with the company thriving and experiencing a 50% expansion over the last 18 months.
They are a big believer in sharing thoughts and encouraging and supporting innovation and creativity.The environment is relaxed yet professional, gone are the days of a corporate rigid structure and you will be given flexibility.
1st Line Support Engineer experience:
- Windows 7 and Windows 10 Operating Systems
- Exchange 2007/2010/2013/2016 Mailbox Management
- Active Directory Users/Computers Management
- Basic Clientside Networking experience
- Liaise with 3rd party suppliers ensuring faults are logged, managed and that SLAs are met
- Microsoft Office Applications
- Prior experience working within a Managed Service Desk provider (beneficial)
- Proven experience resolving incidents quickly by using remote support tools
- Exposure to HP and Dell hardware.
You will be self motivated 1st Line Support Engineer, a good communicator and have a natural desire to create an fluid environment.
The successful 1st Line Support Engineer should have strong problem solving abilities, organisational skills and the abilityto work as part of a team.
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