Contact Centre Advisor - Epsom, United Kingdom - Wilsons Automobiles
3 weeks ago
Description
Contact Centre Advisor
Full Time 40 hours - Monday - Friday 9 am - 6 pm, Saturday and Sunday on a rota basis.
Competitve Salary.
Can you build up an excellent rapport over the Telephone?
Responsibilities will include:
- Making sales appointments
- Car service/ repair bookings
- Performing customer satisfaction surveys
- Maintain and update accurate database records
- Respond to customer enquiries in a timely and professional manner
Requirements:
- Comfortable with achieving targets
- Excellent customer service skills
- Call Centre Experience
- A good telephone manner
- Ability to Multi Task
- PC literate
- Being able to deal with a high level of admin is essential within this role
What Are The Perks of Being a Wilsons Employee?
For starters, you'll get staff discounts on the purchase of cars and aftercare MOT and servicing.
Training, excellent working environment, company pension, long service awards, company-wide social events, staff car scheme, cycle to work and holiday entitlement increase.
Job Types:
Full-time, Permanent
Benefits:
- Company pension
- Cycle to work scheme
- Wellness programme
Supplemental pay types:
- Commission pay
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