Customer Assistant-fhso - Sunbury, United Kingdom - Marks & Spencer

Marks & Spencer

Verified Company

Sunbury, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

FHSO- 20 hours per week
Two days from 09:00 to 14:00, two days 13:00 to 18:00 including every other Saturday
Due to the characteristics of this role we won't consider applicants under the age of 18.
Salary is 10.90 plus £0.50 an hour.

1 Fire Health & Safety Officer

Purpose By using your training, you will be supporting all Fire, Health and Safety practices in your store.

To assist the store manager as a competent person to influence, implement and where required enforce through positive feedback all matters relating to Fire, Health and Safety.

Responsibilities

Help maintain a store that provides a safe, secure, and healthy environment for all persons on the premises.

Be the standout figurehead and go to individual for driving the Marks and Spencer "My Safety" Culture

Create a working relationship with the store manager based on trust and reliability which results in open and honest two-way communication leading to a recognised and driven Health & Safety culture in the store.

Ensure all tasks relating to Fire, Health & Safety policy and procedure are carried out correctly.

Be proactive with regards to sales floor trading tasks and layouts, ensuring these are correct, safe and are always completed in a safe manner.

Maintain and update the Fire, Health & Safety store noticeboard and inform all colleagues of any changes or wider issues.

Ensure all Fire, Health and Safety mandatory training for existing colleagues is completed in accordance with current policy and (where required) assist in the practical training (Fire Tours, Emergency Team, Transport etc.)

Be actively involved with the Induction and training of new colleagues for fire, health & safety matters.

Complete colleague sampling and retraining to ensure colleagues are completing tasks safely.

Carry out regular reviews of the store Accident Database to ensure all incidents are accurately reported, investigated and if necessary, holding due discussion with Store Management and Colleagues to reduce risk of reoccurrence.

Assisting FHS enforcement visits/contact from?

Support the store First Aid team to ensure provision is sufficient and in accordance with policy.

Attend weekly review meetings with the Store Manager to discuss Fire, Health & Safety matters relating to the previous trading and operating week.

This would include providing proof of Opening and Closing Book completion, accident statistics, training. Attending regional FHSO meetings to raise any concerns?

Complete / Review risk assessments to identify and mitigate risk to as low as is reasonably practicable and keep them up to date.

Provide information for consultation with store BIG and the attend Regional FHS Network Group meetings

Support local stores within the region ad hoc?

Key Relationships

Store Manager

Store management teams

Store colleagues

FHSO Network Chair for your region

Academy Team

Regional Manager

Fire, Health and Safety & Compliance Support Manager

FHSO regional colleagues

Local Enforcement agencies (Environmental Health, Fire Safety Officers etc.) Toolkit & Learning Solutions

Marks and Spencer Health & Safety and Fire Courses

Digital mindset and digital skills?

Online e - learning available via The Learning Hub including bite size guides.

Compliance Training Tracker

Regional FHSO Network Chairs

My World - Stores (MWS) for information held within the My Safety FHSC section

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Sunbury-on-Thames, SURREY, ENGLAND;
Sunbury Cross SF