Manager - Hitchin, United Kingdom - Hales Group Limited
Description
ManagerMy client is looking for a driven and hands on Manager that will directly be responsible to the Operations Director for all operational and management aspects of the Memorial Park & Crematorium, you will ensure the provision of a smoothly-run, high qualitybereavement service
Monday to Friday 9-5 with additional hours when required
33K + Bonus and paid overtime
Paid time off in lieu
Duties:
- To set the agenda for the rest of the team but also be functionally able to multitask and interchange with all disciplines within the crematorium.
- To support the administrative process across the crematorium to include monthend financial procedures.
- To install, monitor and oversee all systems within the service covering Health and Safety, staff recruitment, appraisals, performance and training in consultation.
- To ensure, the maintenance of high standards in the upkeep of all areas of the facility especially the chapel, remembrance rooms and gardens of remembrance.
- To ensure, that all plant and equipment is maintained to a high standard and in accordance with all relevant Health and Safety legislation.
- To oversee the keeping of cremation records.
- To assist in the preparing and monitoring of the annual budget
- To be responsible for receipting and recording daily income and ensuring its safe custody and arrangements for banking
- To order supplies as required in line with any standing orders, ensuring value for money, and certifying accounts for payment.
- To verify 'timesheets' of hours worked by all crematorium staff.
What you will need as a Manager:
- Minimum of 3-years management experience
- Minimum of 3years business administration experience (both paperbased and IT)
- IT experience to include Microsoft Excel and Outlook
- Some knowledge of accounting, finance to include monthend financial procedures.
- Ability to communicate effectively in a sensitive, compassionate and confidential manner with customers in person or on the telephone and display a customerfocused approach to service delivery.
- Ability to communicate effectively with staff, to organise and prioritise workloads and to lead, motivate, develop and train staff.
- Ability to introduce innovations and changes in response to legislative developments and competition.
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