1st Line Support Engineer - West Malling, United Kingdom - Clearwater People Solutions Ltd

Clearwater People Solutions Ltd
Clearwater People Solutions Ltd
Verified Company
West Malling, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
An exciting opportunity has opened to join our clirnts vibrant helpdesk team as a 1st line Support Engineer

This role is based 5 days a week in Kent.


Responsibilities for the Helpdesk Engineer

  • Act as 1st Line point of contact for queries on for our clients
  • Troubleshoot to a 1st line level
  • Escalate calls to 2nd line if needed
  • User setups and software installations
  • Hardware fault finding

Key skills for the Helpdesk Engineer

  • Basic networking
  • Group policy
  • Windows server
  • O365

Benefits for Helpdesk Engineer

  • 32 days holiday which increases after 3 years' service
  • Continued professional development
  • Team building events
  • Free lunch prepared by inhouse chef
  • Wellness events
  • Employee assistance programme
  • Birthday gift voucher
  • Free onsite parking
And much more
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