Credit Controller - Ashton-Under-Lyne, United Kingdom - Industria Personnel Services Ltd

Industria Personnel Services Ltd

Verified Company

Ashton-Under-Lyne, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Credit Controller

Our client is a leading provider of business services and workplace solutions - direct to end users and via the wholesale channel.

Their brands have been trusted supply chain partners for businesses across the UK &Ireland, large and small for over 130 years.

Our client is a leading provider of Customer Communications, Identification, Graphics and Workplace Solutions.

They combine generations of experience with the latest innovations in technology and smart data to enable responsive and meaningful interactions between organisations and their customers.

Key Responsibilities and Accountabilities

To undertake effective collection and obtain earliest possible settlement accounts so as to improve cash flow and minimise bad debt exposure.
Account Reconciliations
Responsible for circa 500 Key Accounts
Deal with customer enquiries and able to identify & manage the need for credit notes
Maintaining and building relationships with customers whilst ensuring collection targets are met
Liaising with internal departments to resolve queries
Action and monitor all debtors
Be able to produce and manipulate Excel workbooks to intermediate level
Daily / Weekly analysis of all New Accounts open for investigations
Monitoring credit alerts
Sending statements & copy invoices where requested.
Monitoring billing cycles and ensuring customers' receive data
Ensure accounts on stop / hold are monitored and dealt with promptly
Undertake all activities in line with Company Health, Safety, and Environmental policies and procedures and participate in the development of a safe and healthy workplace.

Essential Skills and Knowledge:

Agility - Ability to demonstrate quick decision making. Responsive to customer needs and is focused on delivery. Willing and able to adapt and flex approach to changing business and customer needs.

Customer focused and able to flex approach to meet different stakeholder requirements
Delivers on commitments
Able to manage in ambiguity and manage multiple priorities
Identifies change opportunities and drives change through the company

Partnership - Collaborates across the company and fosters long term relationships internally and externally. Communicates effectively, managing all stakeholders. Promotes effective team working which supports knowledge sharing and a positive and respectful working environment.

Builds strong internal and external working relationships and networks
Pragmatic approach
Creates an environment where individuals can openly question, share information and give feedback.
Genuinely values others' input and expertise and is willing to learn from others.

Innovation - Proactively seeks ways to improve products, services and processes. Demonstrates a creative approach to solving problems and generating innovative solutions, which may include simplification, automation and digitisation.

Understands the bigger picture
Questions and challenges others to get to the root of people and business issues
Curious, drives changes across the business through people and culture

Integrity - Takes accountability and owns issues. Finds solutions to challenges and is trusted to deliver consistent high quality outputs.

Maintains highest levels of integrity and confidentiality
Demonstrates empathy, tact and diplomacy when dealing with sensitive/ difficult situations
Takes accountability for delivering consistent high quality outputs
Openly challenges poor practices

Essential experience requirements:

At least 1 years credit control experience
Use of D365 System
Training will be given but must have experience
No qualifications required.

Employment Type - Permanent

Salary - £26 ,000

Hours - Monday - Friday 9am -17:30

Job Types:
Full-time, Permanent

Salary:
£26,000.00 per year

Benefits: