Receptionist - Norwich, United Kingdom - Norse Group

Norse Group

Verified Company

Norwich, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Reception Administrator - TFM
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Location:County Hall, Norwich, NR1 2DH
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Salary:£21, £22,473.92 pro rata DoE

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Hours per week:20

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Shift pattern:Monday

Friday, 09:0013:00

Norse Group are a lead facilities management services provider built on a foundation of joint ventures with Local Government partners.

We currently have an exciting new opportunity for a Reception Administrator to join our team at County Hall, Norwich on a part-time basis.

The Role:

As our Reception Administrator, you will Act as first point of contact for all visitors to County Hall, delivering reception duties and a range of administrative tasks to support the team at Norfolk County Council (NCC).

Being the face of the occupiers of the building, you will be responsible for providing excellent customer service and resolving queries at first point of call wherever possible.

Within this consumer facing role, your duties will also consist of:

Responding effectively, efficiently and in a professional manner at all times to facetoface,
Ensuring all necessary visitor information is obtained and captured accurately when inputting into check in systems
Coordinating arrangements for meeting room bookings and take responsibility for the smooth operation of the process.
Issuing access and ID cards (keys) with full accuracy in line with required processes
Adhering to compliance with GDPR regulations relating to personal information held and used for card production and client reporting

We are looking for a confident, enthusiastic and focused individual to ensure our professional services are delivered alongside:

Previous customer service experience
Knowledge of administrative procedures and office systems.
Selfmotivated, able to work under own initiative
Excellent IT skills including ability to troubleshoot in respect of IT equipment
Able to work flexibly to meet the demands of the job/operational requirements
SIA Non Frontline Licence (or willing to obtain funded by Norse)

_Please read the attached job description and person specification to ensure you meet the criteria for the role before applying._
**_ We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination._