Support Medical Secretary - Stoke-on-Trent, United Kingdom - University Hospitals of North Midlands NHS Trust
3 weeks ago
Description
The post holder will be required to support the Medical Secretarial Team in the delivery of a comprehensive administrative service.
This will involve inpatient and outpatient waiting list management for a speciality, in accordance with the Patient Access Policy, communicating appointments and admission related information to patients and carers and typing correspondence within performance targets as appropriate.
The post holder will be expected to cover the Senior Medical Secretary during leave.
Responsibility for handling telephone and other communications with sensitivity and confidentiality using personal judgement to assess each situation and to deal with accordingly.
To deliver a high standard of typing.
University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country.
Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research.
We are the specialist centre for major trauma for the North Midlands and North Wales.
All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.
We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected.
In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.
At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver.
Audio typewriting skills with knowledge of medical terminology
Knowledge of Excel
Knowledge of Microsoft Office package.
Knowledge of the hospital EPR system
Knowledge of patient administration and other related systems
Answering phone calls, dealing with queries from patients and medical team
Covering for annual leave/sickness
Able to use own initiative.
Ability to work as part of a team.
Good communication skills.
Ability to work in a demanding, pressurised environment.
More jobs from University Hospitals of North Midlands NHS Trust
-
Theatre Porter
Stafford, United Kingdom - 3 weeks ago
-
Junior Training Fellow Respiratory Medicine
Stoke-on-Trent, United Kingdom - 1 week ago
-
Ward Clerk
Stoke-on-Trent, United Kingdom - 3 weeks ago
-
Imaging Department Assistant- Ultrasound
Stoke-on-Trent, United Kingdom - 3 weeks ago
-
Administration Assistant
Stafford, United Kingdom - 2 weeks ago
-
Health Records Clerk . Royal Stoke University
Hartshill, United Kingdom - 4 days ago