Customer Service Administrator - Watford, United Kingdom - Carbon Rewind

Carbon Rewind

Verified Company

Watford, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Carbon Rewind is a national installer of energy efficient measures aimed at reducing heating bills and carbon emissions for homeowners and tenants.

We are actively working with energy suppliers and local authorities to improve the thermal efficiency of properties.

We are looking for a customer service administrator to provide excellent customer service skills and support our operations team.

The Role:

Taking our customers through the process of booking survey and installation appointments
Taking inbound calls and assisting with any enquiries
Ensuring every customer receives great customer service
Updating various spreadsheets and databases
Is a fulltime role (37.5hrs), working in our Watford office.

Who are we looking for?

Excellent organisation skills
Proactive and able to work on own initiative
Proven ability to work in a fastpaced environment
Strong interpersonal and communication skills
Excellent attention to detail
Proven ability with google suite, Microsoft office and PDF
Strong customer service skills
Experience in housing and maintenance scheduling is desirable but not essential

We reward hard work and dedication through our profit related bonus scheme. All employees receive an equal share of the bonus pool regardless of their job title or length of service.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Salary:
£23,000.00 per year

Benefits: