Credit Control - Redhill, United Kingdom - Morgan McKinley

Morgan McKinley

Verified Company

Redhill, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Morgan McKinley is looking for an experienced Credit Controller to join a great company based in the Redhill, Surrey area.

The Credit Control - Debt Recovery specialist will be working as part of the Credit Control team responsible for ensuring that it collectsits customer debts, securing the payment of monies owed by the customers that fall beyond contractual payment terms etc.

This is a temporary job opportunity to start ASAP and will be until the end of June 2023.

Duration: 4-6 months

Pay rate:
£13-15 per hour

Location:
Office based, Redhill. 9-5 Monday to Friday

Debt Recovery - Credit Control duties include:

Use multiple internal and external data sources to determine the best route to maximise cash collection and minimise the risk of potential bad debt
Determining the reason for customer account closures
Audit the quality of the final customer bill
Determine the most efficient method for customer contact
Dealing directly with customers who are high risk and have a propensity for nonpayment, balancing a robust approach with the need to recover some or all of the outstanding balance
Identifying incorrect charges on accounts through detailed auditing and then ensuring the required actions are taken by other internal teams.
Liaise with internal teams to ensure required actions are taken as a priority ensuring mínimal delays before collection action can commence
Investigate and understand potential external data providers that can support the collections process
Ensure new customers are set up correctly, placed on a contracted rate, Direct Debit set up etc

Skills and experience required:

Proven experience of working in a Credit Control / Collections / Debt Recovery type role
Excellent customer service skills
Proven decision making and problemsolving skills
Ability to investigate, negotiate and manage conflict resolution

Morgan McKinley is acting as an Employment Agency and references to pay rates are indicative.