Senior Technical Application Specialist - London, United Kingdom - Lutron Electronics Co., Inc

Lutron Electronics Co., Inc

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview:

Responsibilities:

Represent Lutron according to our Five Principles, particularly "Take care of the Customer"
Troubleshoot and diagnose user issues related to Lutron products and systems.
Document problems and solutions in a central database, escalating them when necessary.
Communicate effectively with other departments within the company to meet or exceed customer expectations.
Develop technical expertise regarding Lutron products, systems, and services.
Undertake special projects as necessary to meet or exceed the objectives of our technical support team, including travelling to job sites occasionally.
Answering pre

Qualifications:

Previous experience in an electrical contracting, HVAC installation, telecom/cable installation, security installation, or AV installation environment.
Bachelor's degree in Electronics Engineering Technology (EET), Computer Engineering Technology (CIT), Information Technology (IT) or similar would be advantageous.
Proficiency in Italian or French language required.

Lutron Electronics' position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in annual double-digit growth.

This growth has allowed the company to continue to invest in finding and retaining the best people we can find to service our customers.

Continuous growth has also fueled our ability to constantly develop modern technologies and processes that drive the creation of new or better products, solutions, and services.

Lutron Electronics is an Equal Opportunity Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics._