Pump Services Supervisor - Dudley, United Kingdom - TribePost
Description
Hayley 24/7 Engineering, the fast and effective mechanical engineering solutions provider to all industry sectors.We are now recruiting for a Pump Services Supervisor to join our growing team.
Pump Services Supervisor - Responsibilities
Support Services
- Customer Site Enquiry Support
- Operations Team Support
- Day Shift Support
- Training & Mentorship
- Pump Shop Support & Supervision
Core Roles
- Ensuring & Promoting High Levels of Health & Safety Standards
- Ensuring & Promoting High Levels of Environmental Standards
- Implementation and Maintenance of 5S
- Providing High Levels of Customer Service and Communication (External & Group)
- Providing Daily Production Instructions to the Workshop to include Team Briefs
- Customer Liaising (External and Group)
- Managing the Customer's Expectations to High Standards (Service)
- Supporting the Management of Goods In & Out Area to include Receipting of Deliveries
- Supporting the Pump Services Manager and Pump Services Administrator with Day to Day Issues
- Ensuring Compliance with the EMIR LTR Scanning System
- Ensuring Excellent Quality Standards through Final Inspection and Pass Off Process
- Emergency Call Out to Customer's Requirements & Call Out Rota
- Ensure all Documentation is completed in accordance with our Quality Management System
- Ensuring Plant Maintenance is carried out and actioned
- Provide Leadership and Technical Support to all Pump Shop Personnel
- Increase productivity & efficiencies within the Pump Shop
- Supporting the team with all aspects of the business, production, hours, costs, scheduling and work allocation
- Ensuring all Company Process and Procedures are followed by everyone
- Working to business standards; ISO 9001, ISO14001 & ISO 4500
- Generating Route Cards as required
- Generating Delivery Notes as required
- Material Purchasing & Expediting as required
- Scheduling Driver Collections & Deliveries
What we need from you
- A Sound Communicator
- Customer Service Orientated
- A Capable Client Relationship Manager
- IT Literate & Administratively Competent
- Commercially aware with a full understanding of Profit Performance
- Familiar in working with Quality, Health, Safety & Environmental Standards
- A Natural Team Player
- IOSH Managing Safely Trained
- Responsible for your own time management
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