Change Manager - Manchester, United Kingdom - Care Quality Commission

Care Quality Commission
Care Quality Commission
Verified Company
Manchester, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Change Manager (FTC)

Salary:
£37,694 (National Framework) or £42,863 (London Framework - if you are London office based) - There is also an additional homeworking allowance of £529 per annum for those working from home.

Hours:
Full-time, 37 hours per week

Contract:
Fixed Term or Secondment opportunity for 23 months


Location:
Homebased


Closing date:
Sunday 12th March 2023 at 11.59pm

About Us
We're the Care Quality Commission (CQC) and we work to improve health and adult social care in England.

Through the dedication of our expert team, we monitor health and social care services to provide England with a safe and compassionate care system, recognising when services perform well as well as encouraging improvements and taking action over poorer care,where necessary.

One of our main commitments is to become a truly inclusive organisation and to role model a diverse and representative culture.

To do so, we work with a variety of networks, including the Disability Equality Network, Race Equality Network and LGBT+ EqualityNetwork.

Our specialist Technology Team is the driving force behind advancements to our digital infrastructure.

We've recently partnered with Microsoft and are implementing a state-of-the-art cloud-first strategy across our organisation, helping us to become a more intelligent regulator.

With your help, we can promote an efficient and effective delivery of care regulation, so the people of England receive the highest quality of health and social care services.

We're now looking for a Change Manager to join our team on fixed term contract for 23 months, working 37 hours per week.


The Benefits:


  • 27 days' annual leave, rising with service to 32.5 days, plus 8 Bank Holidays
  • NHS pension scheme, with around a 14% employer contribution
  • Free employee assistance service 24 hours a day
  • Discounts to supermarkets, high street stores, electronics and fleet cars
  • Discounted gym vouchers
  • Cycle to work scheme
  • Internal reward scheme where you could win a voucher or two
  • Equipment for homeworking

Why this could be a great role for you.
This is an unmissable opportunity for an ITIL qualified change management professional to join our dedicated organisation.

In this highly rewarding role, you will have the chance to make an enormous impact on the lives of health and social care users across the UK, by playing a leading role in improving our ability to regulate the service.

By joining our team of dedicated and experienced technology professionals, you'll be able to enhance your experience and grow your professional knowledge as you showcase your leadership skills.

To support you in achieving that all important work-life balance, we can offer a range of benefits and flexible working to ensure that you thrive in your personal and professional life.


What you will bring
To be considered as our Change Manager, you will need:

  • To be ITIL qualified
  • Experience of change management using ITIL and agile frameworks
  • An awareness of configuration and release management
  • The ability to produce clear KPI reporting and Change Management Policy and Procedures
  • Excellent communication skills

What you'll be doing

As a Change Manager, you will lead our change management process, ensuring that the implementation of IT and technology systems are aligned across our organisation.

Ensuring compatibility with agile delivery methods, you'll define an effective change management framework for our IT Service Management tooling that incorporates process automation and end-to-end reviews.

Providing expert oversight to the process, you will forward plan the change windows for our IT services across the organisation and mitigate change risks and scheduling issues.


Additionally, you will:

  • Lead change advisory board meetings
  • Participate in Release Readiness, Milestone and Business Go/No-Go reviews
  • Establish continuous deployment practices
  • Participate in major incident and problem management meetings

Next steps

Other organisations may call this role IT Change Manager, IT Service Management Change Manager, or IT Project and Change Manager.

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