Infrastructure Support Analyst - Coedkernew, United Kingdom - Sopra Steria

Sopra Steria

Verified Company

Coedkernew, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Are you a recent graduate in Computer Science, or Cyber Security?

The role of the Infrastructure Monitoring Engineer is to monitor and manage the client infrastructure estate and services using the suites of monitoring and maintenance tools currently deployed across the client estate.

The role will involve monitoring all elements of the client's infrastructure, such as, performance of compute (Virtual and Physical), VMware Hypervisors and Clusters, hardware health (Chassis, SAN, Blades), storage capacity, infrastructure services, securitycomponents and backups.

Capacity planning, developing the monitoring systems, housekeeping, threshold configuring.

What you will be doing:

Maintain and manage current infrastructure monitoring tools
Carry out audits across the infrastructure to ensure device availability is captured
Maintenance and production of technical documentation around monitoring tools, including troubleshooting documents for alert types
Configuration of infrastructure alerting, define thresholds, create shared dashboards across the infrastructure teams and monthly reporting
Capacity planning and reporting for storage
Be part of problem management sessions in relation to the client infrastructure and monitoring
Work alongside a skilled team of Infrastructure Engineers at the client sites. Escalating alerts for remediation when required.
Monitoring of VMware infrastructure, hypervisors and underlying hardware
Monitoring of Wintel servers, Linux workloads and Enterprise Storage Platforms
Supporting remote customer sites working with multiple infrastructure teams
Provide reports on monitoring, availability & capacity to Service Management

What you will bring:

Understanding of VMware

It would be great if you had:

Experience working in a NOC
Experience with Confluence and Jira
Scripting around Automation and Monitoring (Powershell, Ansible, etc)
SAN and Backup System Management
Any Microsoft Certifications
Experience working in a large enterprise virtualised environment
ITIL Foundation v4 or Intermediate certification

If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you

**Employment Type: Full-time

Location:
Newport

Security Clearance Level:
Must be eligible for Security Clearance

Internal Recruiter:
Josh Huggins-Smith

Salary:
£20,000 to £24,000

Benefits: 25 days annual leave with the option to buy additional days, life assurance, pension, and generous flexible benefits fund**
Loved reading about this job and want to know more about our company?
Sopra Steria's Aerospace, Defence and Security business designs, develops and deploys digital solutions to Central Government clients.

The work we do makes a real difference to the client's goal of National Security, and we operate in a unique and privilegedenvironment.

We are given time for professional development activities, and we coach and mentor our colleagues, sharing knowledge and learning from each other.

We foster a culture in which employees feel valued and supported and have pride in their work forthe customer, delivering outstanding rates of customer satisfaction in the UK's most complex safety
- and security-critical markets.

Our technical specialists deploy systems running many of the major operating systems such as Microsoft Windows, Mac OS, and multiple Linux distros.

We also provide Messaging and Collaboration systems and support, Application packaging and deployment, alongwith supporting Infrastructure and Cloud services and support.

Our time can be split between our services and project work, so we have the chance to be multi-disciplined and access to a range of technologies.