Vehicle Schemes Co-ordinator - Epsom, United Kingdom - TLP Consultancy Ltd

TLP Consultancy Ltd

Verified Company

Epsom, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Vehicle Schemes Co-ordinator

Salary:
£29,070

Location:
Near Epsom, Surrey (due to location own transport is required)

Work week :
Mon - Fri 9:00am - 17:30pm Hybrid with 3 days in the office and 2 from home

Role: 12 month maternity cover

We are seeking a Vehicle schemes Co-ordinator reporting to the Specialist, Vehicle Schemes. This is a pivotal role for the administration of the various internal Company car schemes. The role will work closely with Internal and external Employees.

Demonstratingexcellent communication skills with all stakeholders, from HR, Finance, Sales Division, Aftersales Division and Supply Planning, to ensure the highest levels of customer satisfaction within our area of responsibility.

Internal Schemes

Excellent customer service skills
Manage the ordering and registration of all Scheme vehicles.
Escalate and share issues with the team, discuss and agree countermeasures.
Maintain Compass case details to support team view of any issues.
Identify additional reporting requirements and work with the team / line manager to bring them to fruition.
Communicate to the Scheme member at appropriate points of the renewal cycle
Liaise with Depots to ensure vehicles are delivered on time
Process all Fines and charges received for Scheme vehicles, report trends and countermeasures for frequent offenders.
Administer the current Insurance portal creating new starters, amending existing records and deleting leavers.

Departmental Support

Provide cover for other team members when required to ensure responsiveness to business priorities.
Administration of Used Vehicle Locator Stock

Applicants must have the following attributes:

Numeracy
ability to work with financial data, with a focus on Excel competency.
Literacy ability to draft communications to all levels of Scheme participants.
High level of ability to adapt and learn new systems and processes.

You will be communicating with employee queries in a timely and comprehensive manner, keeping a focus on Customer Service and self-serve information.

Manage the ordering, logistics, registration and renewal processes to maintain a feed of vehicles into the Used Vehicle Locator and other disposal sources

Provide insights to the Specialist, Vehicle Schemes that may affect pricing / availability of vehicle models.

TLP Consultancy Ltd is acting as an Employment Agency in relation to this vacancy.