Maintenance Controller - Solihull, United Kingdom - Omega Resource Group Limited
Description
Job Title:
Maintenance Controller
Location:
Solihull
Pay Range/details:
£30,000 - £35,000
Contract Type:
Permanent
Using existing skills in relation to car, light and/or heavy commercial vehicle mechanics, the employee will liaise with the garage networks to diagnose faults, source replacement parts and agree final repairs in line with customer parameters in an office-basedenvironment via the telephone or web-based system.
- Confer with the supply networks and customers to authorise repairs to customer vehicles, giving expect opinion on cost, fix and solutions
- Maintain an awareness of customer specific parameters
- Manage all aspects of cost control of each job
- Manage all aspects of clients vehicle down time
- Source non originalequipment parts for cost effectiveness if necessary
- Keep accurate and comprehensive notes
- Gather evidence, validate information; challenging if appropriate
- Support customer service areas of the call centre as required
- Mechanical qualifications such as City & Guilds or equivalent desirable
- Demonstrable, detailed mechanical knowledge of vehicles is essential with experience in workshop environment or similar
- Annual Company Bonus (up to £5,000)
- Matched pension to 5%
- Death in Service 4 x salary
- 25 days annual holiday entitlement + Birthday + Bank Holidays
- Salary Exchange
- Holiday purchase scheme (up to 3 days)
- Salary Exchange
- Car Scheme
- Private Health cover for employees >10 years' service
- Health Cash Plan (Medicash)
- Employee Referral Scheme (£1,000 on successful recruitment)
- Permanent Health Insurance
- Company sick pay
- Free Breakdown cover (eligible employees service related)
- Free tea, coffee (when we're in the office)
- Free parking
- Onsite Massages & Yoga (when we're in the office)
- Discounted gym memberships
- Access to flu vaccinations
- Mental Health First Aiders / Mental Health Employee Champions
- Free eye examinations
Omega Resource Group is acting as an Employment Agency in relation to this vacancy.
Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors.
Omega Resource Group is acting as an Employment Agency in relation to this vacancy.
Omega Resource Group is acting as an Employment Agency in relation to this vacancy.
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