Workflow Administrator - Bournemouth, United Kingdom - Shore Medical Group

Shore Medical Group

Verified Company

Bournemouth, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Part time

Description

Shore Medical is a GP Super Partnership with 6 practices across Poole and Bournemouth.

We aspire to offer exceptional care to our 58,000 patients and are innovative in our approach to developing new teams and pathways to ever improve how general practice is delivered.

We have a friendly and supportive team of more than 200 staff, with over 40 GP's, Pharmacists, Paramedics, Nurses, Mental Health specialists and our range of administrative staff.

We have a great social side to our team with Summer and Christmas parties, running and paddle boarding groups as well as many other events throughout the year.

The Practices in the Partnership are:

Lilliput Surgery
Poole Road Medical Centre
Wessex Road Surgery
Heatherview Medical Centre
Fernside Surgery
Parkstone Tower Practice

Situated in beautiful Dorset with the prestigious Blue Flag beaches of Bournemouth and Sandbanks, the Jurassic coastline and a wealth of attractions and countryside to visit we are lucky to be in such a fantastic area.

We are seeking an experienced Workflow Administrator to provide a high-quality administrative service to the GPs across Shore Medical, at our Poole Road Medical Centre in, Dorset on a permanent, part-time basis.

Job responsibilities:

Accurately code diagnoses, procedures and investigations, following the Shore Medical Workflow protocols.
Liaise with the Pharmacy team to facilitate timely and accurate medications reconciliation, following agreed protocols.
Identify and record key clinical data such as new diagnoses, BP recordings, smoking status, and other items as detailed in the Workflow guide.
Identify any actions, such as blood tests to be arranged, and task the relevant group.
Identify the complex or highrisk areas that require input or knowledge from the clinical team, including safeguarding issues, working to the agreed protocols.
Liaise with clinical staff for complex correspondence.
Responding promptly to any queries about letters processed by Workflow.
Investigate incidents promptly and identify where changes need to be made to ensure prevention of future incidents.
Help develop new ways of processing incoming paperwork and correspondence, including coding.
Undertake additional tasks as required by the line manager or GP Partners.

This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager.

EDUCATION/EXPERIENCE:

Qualifications _
Minimum GCSE English and Maths or equivalent_
Previous experience working in General Practice and with SystmOne.
Meticulous attention to detail in reading correspondence and data entry.
Good IT skills.
Good knowledge of medical terminology and preferably experience of Read coding, although training will be given.
Ability to work and communicate well within a team and to provide support to colleagues.
Ability to work under pressure with large volumes of correspondence.
Be able to demonstrate commitment to equal opportunities and diversity

We offer:

Competitive salary
Friendly and supportive working environment
Continuous CPD
NHS Pension Scheme with Life Insurance
Competitive holiday entitlement scheme
Cycle to work scheme

Job Type:
FTC, part time

Hours :
Part time 30 hours per week, Monday

Wednesday 8am6.30pm and Tuesday
Thursday 9am2pm

Equal Opportunity

Shore Medical Group is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer.

All applicants meeting the minimum criteria for the role will receive consideration for employment without regard to age, marriage or civil partnership status, gender, gender expression or gender identity, disability, race or ethnicity, religion or belief, sexual orientation or veteran status.

Asylum and Immigration Act 1996

Job Types:
Part-time, Permanent

Part-time hours: 30 per week

Salary:
£11.02 per hour

Benefits: