Administrative/customer Service Assistant - Brigg, United Kingdom - McArthur Dean Training

McArthur Dean Training
McArthur Dean Training
Verified Company
Brigg, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter
Description
Our client have been supplying specialist chemicals and gases for almost 20 years.

The company prides itself on offering the optimal 'blend' of speciality chemical expertise, exceptional service, and positive attitude that customers can rely on.

They are now looking to recruit an administrative/customer service assistant.


Apprenticeship Standard
Customer Service Practitioner level - Answering and dealing with telephone queries.

  • Taking customer orders over the telephone and liaising with drivers/transport companies.
  • Providing quotes for existing customers requirements.
  • Obtaining quotes from carriers for unique consignments.
  • Keeping track of advance orders and unique consignments.
  • Liaising with Operations regarding deliveries and stock management.
  • Completing relevant internal and external paperwork.
  • Working with Microsoft 365 software package.
  • Greeting visitors face to face and arranging refreshments.
  • To maintain required filing systems in line with organisations policies and procedures.
  • General administration duties to include dealing with transport queries i.e., customers chasing deliveries and ETA's.

Who we are looking for

  • Excellent communication skills including written and verbal.
  • Excellent interpersonal and customer service skills.
  • Accuracy and attention to detail.
  • Good organisational skills.
  • Working knowledge of Microsoft Office.
  • Good time management.
  • Able to work under pressure and to deadlines.
  • Able to work independently and as a team.
  • Ambition and desire to succeed.
  • Proactive and ability to problemsolve.

Hours of Work
Monday - Friday - 9am to 5pm


Rate of Pay
Apprenticeship Salary (£5.28 per hour)


Job Types:
Full-time, Apprenticeship


Salary:
£5.28 per hour


Schedule:

  • Monday to Friday

Work Location:
In person
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